Banquets Server - Banqueting Operations
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Hard Rock Hotel & Casino Ottawa
Atlantic City, NJ, US
Summary
The banquet server is responsible for setting up banquet functions, providing prompt and professional food and beverage service, and maintaining a clean workstation. They must also monitor guest needs, handle complaints, and assist other team members to ensure high service standards.
Job Description
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Under the direction of the Banquet Manager, the incumbent serves the guests in accordance with the Hard Rock Hotel & Casino standards.
ESSENTIAL JOB FUNCTIONS:
- Sets up banquet meal functions as prescribed by the Banquet Function sheet.
- Provides prompt and professional service during banquet meal functions.
- Performs tableside or buffet food preparation and service as required.
- Ensures that banquet workstation is clean and stocked with all items needed for the banquet function. Maintains a clean and orderly workstation at all times.
- Informs supervisor of any problems and/or guest complaints.
- Assists other banquet associates when needed.
- Cleans off all glasses, silver, china, etc. from all dinner tables, reception tables, and buffet tables during and after the function and other related duties required for proper table service traditionally handled by banquet service staff.
- Completes all banquet server-side work.
- Greets guests as needed and continually monitors guests to ensure that their needs are met.
- Must wear appropriate uniform and maintain personal cleanliness.
- If appropriate, serves all alcoholic beverages knowledgeably and in strict compliance with all applicable alcoholic beverage laws.
- Performs other duties as assigned by management.
BENEFITS INCLUDE:
- Medical, Time Off and Retirement benefits offered through Local Union Representation
- Free Meals, Free Uniforms, Free Parking
- Discounts at Hard Rock properties around the globe
- All team members are eligible to participate in the discretionary annual bonus program
- Training and Leadership development programs
- Wellness programs including onsite information and fitness seminars
- Team Member Resource Groups
- Recognition programs
- Pay rate:$12.30
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience. We proudly provide dynamic gaming slot machines (over 1,500 machines), electronic table games, VIP High Limit Gaming, and entertainment experiences like no other. We're open and 24/7, 365 days a year, and there’s nothing else like it!
19+ | PlaySmart
Founded
2025
Company size
501-1,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Ottawa, Ontario
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience. We proudly provide dynamic gaming slot machines (over 1,500 machines), electronic table games, VIP High Limit Gaming, and entertainment experiences like no other. We're open and 24/7, 365 days a year, and there’s nothing else like it!
19+ | PlaySmart
Founded
2025
Company size
501-1,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Ottawa, Ontario