Banquet Server,The Lodge at Geneva
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Delaware North
Geneva, OH, US
Summary
The Banquet Server is responsible for setting up event spaces and providing efficient, courteous food and beverage service to guests. They must also monitor guest needs, handle complaints, and ensure a clean and safe environment throughout the event.
Job Description
Overview
Delaware North Parks and Resorts is hiring part-time Banquet Servers to join our team at The Lodge at Geneva in Geneva, Ohio. As a Banquet Server you will provide outstanding customer service while serving food and beverage products in a banquet setting, ensuring that The Lodge at Geneva guests' needs are being met in a positive, efficient, and courteous manner.The ideal Banquet Server candidate will be friendly, positive and able to work in a fast-paced environment.
Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.
Additional Details
Join our collaborative team working together in the beautiful setting on the shoreline of Lake Erie. With easy access to year-round outdoor adventures at nearby Geneva State Park, there's a lot to keep you busy before, during, and after work!
- Health, dental, and vision insurance*
- 401 (k) with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Unit Description
The Lodge at Geneva-on-the-Lake boasts breathtaking views with its location on the southern shore of Lake Erie, near Geneva State Park in the heart of Ohio Wine Country. We offer our team members discounts and referral bonuses.
Responsibilities
- Sets up tables for function in accordance with banquet event order
- Accurately transports food and beverages to guests in a timely manner
- Performs necessary tasks to service guests including: taking and filling drink orders, providing refills, answering questions, and clearing of dirty dishes
- Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.
- Monitors guest needs on a continual basis ensuring all requests are promptly fulfilled; handles any guest complaints
- Replenishes food on buffet lines (if applicable)
- Maintains a safe and clean environment for guests and fellow team members
- Breaks down event according to company procedures
Qualifications
- Must be 18 or older
- Minimum of 3 months' previous experience in food and beverage service preferred
- Excellent guest service skills
- Ability to work quickly and efficiently in a fast-paced environment
- Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly
- No high school diploma or GED required
Physical Requirements
- Ability to stand or walk, including up and down stairs, for entire length of shift
- Ability to lift up to 35 pounds
- Mobility to maneuver between tables
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY