Banquet Server & Restaurant Server

Hotel Banquet Server & Restaurant Server Opportunities

Location: Latham, NY 12110

Company: Holiday Inn Express and Suites- Latham

Pay: $18.00 - $22.00 per hour

Reports To: Food & Beverage Manager

ABOUT US:

At the Holiday Inn Express & Suites, part of the IHG Hotels & Resorts family, we pride ourselves on delivering a clean, comfortable, and welcoming environment for every guest. We believe in providing "more than just a stay" — we deliver a consistent and outstanding guest experience, every time. Join our team and help make our hotel a home away from home.

SUMMARY:

The ideal candidate will play a crucial role in delivering exceptional dining experiences at various events, including weddings, corporate gatherings, and other special occasions. As a Banquet Server, you will be responsible for providing high-quality guest services while ensuring that all food and beverage offerings are presented beautifully and served efficiently.

DUTIES INCLUDE BUT NOT LIMITED TO:

• Set up banquet function tables and break tables down, with required items according to property standards.
• Prepare, organize, and pre-sets all non-entree items to be used during the banquet including coffee, bread, butter, condiments, etc.
• Assist in the preparation of food items as needed, ensuring adherence to safety and hygiene standards.
• Serve food and beverages to banquet and/or meeting break guests in a friendly and professional manner while ensuring guest satisfaction.
• Garnish and decorates dishes prior to serving.
• Observes guests to respond to any additional requests and to determine when meal has been completed.
• Clear, resets tables, and properly stores banquet items at conclusion of each course/banquet.
• Supply and replenishes meeting rooms with clean glasses and fresh water.
• Provide assistance and direction to guests when necessary.
• Maintain a professional appearance.
• May perform other duties as assigned.

WORK ENVIRONMENT

• Evening, weekend, and holidays hours may be required.
• Fast paced environment.
• Moderate to high noise level.

QUALIFICATIONS:

• Must be over 18 Years of age
• Serve Safe Certified Preferred
• Commitment to excellent guest service.
• Position requires multi-tasking abilities.
• Bending, stooping, and kneeling.
• Strong knowledge of food handling practices within the food industry.
• Experience in hospitality or restaurant settings is preferred.
• Excellent guest service skills with the ability to engage positively with patrons.
• Basic culinary skills for food preparation tasks are advantageous.
• Familiarity with coffee service and beverage presentation is a plus.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• Strong communication skills and teamwork mentality.
• Previous experience in banquet serving or related roles is beneficial but not required.
• Ability to handle, carry, or lift items up to 25 pounds.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Join us in creating memorable experiences for our guests through exceptional service!

*** WE ARE AN EOE & PARTICIPATE IN E-VERIFY ***