Banquet Server (On Call)
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Omni Hotels & Resorts
Frisco, TX, US
Summary
The banquet server is responsible for ensuring timely food and beverage service while maintaining professional standards for all resort functions. They must also perform side work, set up tables according to event orders, and attend to guest needs throughout the event.
Job Description
Omni PGA Frisco Resort & Spa
Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools—including an adults-only rooftop infinity pool—plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable.
This team member will ensure that all food and beverage service for functions in the banquet department of the resort are served on time and that all of Omni's professional standards are upheld
Responsibilities:
- Perform all Banquet side work as designated by the Banquet Captain and/or Banquet leadership.
- Efficiently and properly perform all service standards.
- Maintain overall presentation of banquet functions with attention to detail by ensuring that linens and chairs are clean and straight; floors, walls, and windows are clean; light bulbs are not burnt out; centerpieces are fresh (if applicable) and polished; condiments are clean and full according to standards.
- Attend to all needs of the guests during functions and function related duties.
- Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
- Must be familiar with and adhere to all liquor liability laws.
- Must attend all designated pre-meal meetings.
- Must follow all details as described on Banquet Event Orders (BEO’s).
- Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
- Complete banquet consumption sheets as designated by the Banquet Captain and Manager.
- Attend department meetings and other company required trainings.
- Complete other duties as assigned by management.
QUALIFICATIONS:
- Previous serving and guest service experience required, four-star/four-diamond hotel or resort banquet experience is strongly preferred.
- Must have unexpired Food Handlers and TABC – or obtain upon hire.
- Must be willing to work a flexible schedule, including weekends, holidays and evenings.
- Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
- Must have excellent interpersonal, oral and written communication skills.
- Ability to multitask and portray a friendly demeanor in a fast-paced environment.
- Must consistently demonstrate a teamwork-oriented and positive attitude
Physical Requirements:
- Must be able to lift up to 50lbs and stand and walk for the duration of a full shift.
- Must be able to walk, push, pull, stoop, bend and lift items of moderate weight.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX