Banquet Server

Job Description

The Spokane Club is looking for Banquet Servers who are passionate about hospitality, have the love for service and are driven to genuinely make things better for everyone. As Banquet Servers, this position will play an important role in the daily operations of the banquet facilities and other areas of the Food and Beverage Department.

This position will provide prompt, courteous and exceptional food and beverage service to banquet guests during banquet, catering and meeting events. Ensure the highest quality of product and service standards while maximizing guest satisfaction and overall operational goals.  

What you will be doing

• Be incredibly friendly, customer centric, and love to smile. Accommodating attitude while interacting with customers.
• Serves menu items to guests in a prompt and courteous manner and according to the banquet event order; times the service of courses to correspond with the dining pace of the guests.
• Clears table after service. Removes trays of dirty dishes, silverware and glassware to kitchen for cleaning.
• Maintains cleanliness of banquet rooms, banquet hallways, storage, and service areas.
• Refresh rooms at break; remove dirty cups/glasses, cleans trash cans, replenishes water pitchers, replaces table cloths, etc.
• Complete physical set-up and/or breakdown, cleaning and clearing of banquet or catering function rooms, to include tables, chairs, props, centerpieces, audio visual equipment and platforms/stages according to banquet event order. Stores all banquet items, furniture and equipment.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Performs pre and post-shift side work including set up condiments, stock service station, makes coffee, etc.
• Flexibility in schedule, to include working at nights, weekends and holidays; be able to multi-task; team-player; work in a fast-paced environment; stand, walk, lift, pull, and push for extended periods of time during shift; and participate in safety and security practices.
• Provides a professional image at all times through appearance and dress.
• Friendly, fun, and radiate a positive attitude. Love the look, taste and smell of delicious food and beverage!
• Other duties as assigned by supervisor or management

Benefits for Part time/On-call Employees

• Compensation includes participation in the tip pool
• Free employee meal
• Free downtown parking 
• Free access to athletic facilities both downtown and in the Valley 
• Discounts at club restaurant and deli 
• Fun great people to work with

Benefits

Full-time employees and, optionally for additional cost, their families are able to enroll for coverage by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan after one year.

Full-time employees will also accrue vacation based on hours work to a maximum of ten days per year and six paid holidays throughout the calendar year.

Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Must be at least 18 years of age
• High School diploma or GED; or one to three months related experiences and/or training
• English language and professional communication skills
• Ability to read and comprehend simple instructions. Ability to effectively present information in a one-on-one and small group situations to members and other employees of the organization. 
• Basic math skills and problem solving abilities
• Valid Washington State Food & Beverage Permit and Class 12 or Class 13 Servers Permit
• The ability to meet the physical demands as listed below
• Previous banquet experience a plus

Physical Demands

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear
• The employee frequently is required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl
• The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus