Banquet Server

Pearl at Kalauao, located in Aiea, HI, is pleased to announce an excellent career opportunity for a part-time Banquet Server! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Compensation:
$15.00 per hour
 
Summary:
The Banquet Servers are integral to the guest experience and provide food & beverage services to the guests of the property. The Banquet Server will apply their experience to assure outstanding banquet service to guests, ensuring 100 % guest satisfaction.
 
Position Responsibilities:

• Provide a memorable guest experience
• Must be team oriented
• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Serve beverages and prepared meals to guests in a timely manner
• Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
• Keeps tables, dining room and workstation(s) sanitized and organized
• Listen and respond to customer complaints
• Performs set up, clean-up/breakdown procedures as assigned by manager
• Perform other duties as assigned supervisor or manager

All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.

Qualifications, Knowledge and Skill Requirements:

• 1-2 years of food service experience
• Minimum education: High School (or equivalent) Diploma
• A thorough understanding of fine and casual dining
• Must be of legal age to serve liquor according to state law
• Must possess proper liquor commission serving card
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast-paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment

Working Conditions:

• Physical activity including long periods (6-8 hours) of standing, walking, bending, and, scooping.
• The employee will be required regularly to reach with arms and hands
• The employee occasionally will be required to lift up to 30lbs.
• Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
• Noise level is moderately quiet
• Work extended hours during golf and holiday season.
• Work weekends and holidays

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion

About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.