Banquet Server
Boost your chances before you apply.
Courtyard Philadelphia Downtown
Philadelphia, PA, US
Summary
The banquet server is responsible for setting up banquet rooms and serving food and beverages according to guest service standards. They also ensure guest satisfaction by replenishing items, clearing dishes, and resolving any guest complaints.
Job Description
Overview
Opportunity: Banquet Server
Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.
Your Growth Path
Banquet Captain – Assistant Banquet Manager –Banquet Manager
Your Focus
- Set up banquet room as instructed by supervisor.
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
- Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
- Replenish beverages as necessary, and check with guests for overall satisfaction.
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Respond to guest special requests and resolve guest complaints.
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma or equivalent.
- Food service experience a plus.
- Ability to remember and recite menu items.
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
HHM Hotels is a trusted partner for sophisticated and institutional hotel owners, including both public and private entities, throughout the United States and Canada. With 30+ years of proven experience, we have earned a strong reputation for consistently delivering exceptional operational performance.
Our success is driven by an ownership mindset and the stability of our teams. We work closely with owners across a portfolio of 240 hotels and over $2 billion in managed revenues to create lasting value and drive superior results.
At HHM Hotels, we continuously emphasize developing our people, refining our processes, and leveraging proprietary data and business systems. This ensures every property we manage, from luxury and lifestyle to premium branded and independent hotels, reaches its full potential.
By combining deep industry expertise with a culture of accountability and innovation, we have positioned ourselves as a leading hotel management company in North America. We provide our partners with top-tier capabilities while offering our associates opportunities to grow and gain exciting career experiences in a supportive workplace.
Specialties: Hospitality, Hotel Management, Asset Management, Revenue Management, Real Estate Investment, Luxury & Lifestyle Hotels, Boutique Hotels, Resorts, Full-Service Hotels, Select-Service Hotels, Hotel Development, Hospitality Operations, Operational Excellence, Talent Development, Leadership Development, Strategic Partnerships, Business Travel, Lodging, Sustainability, Diversity & Inclusion (DEI)
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Philadelphia, Pennsylvania
HHM Hotels is a trusted partner for sophisticated and institutional hotel owners, including both public and private entities, throughout the United States and Canada. With 30+ years of proven experience, we have earned a strong reputation for consistently delivering exceptional operational performance.
Our success is driven by an ownership mindset and the stability of our teams. We work closely with owners across a portfolio of 240 hotels and over $2 billion in managed revenues to create lasting value and drive superior results.
At HHM Hotels, we continuously emphasize developing our people, refining our processes, and leveraging proprietary data and business systems. This ensures every property we manage, from luxury and lifestyle to premium branded and independent hotels, reaches its full potential.
By combining deep industry expertise with a culture of accountability and innovation, we have positioned ourselves as a leading hotel management company in North America. We provide our partners with top-tier capabilities while offering our associates opportunities to grow and gain exciting career experiences in a supportive workplace.
Specialties: Hospitality, Hotel Management, Asset Management, Revenue Management, Real Estate Investment, Luxury & Lifestyle Hotels, Boutique Hotels, Resorts, Full-Service Hotels, Select-Service Hotels, Hotel Development, Hospitality Operations, Operational Excellence, Talent Development, Leadership Development, Strategic Partnerships, Business Travel, Lodging, Sustainability, Diversity & Inclusion (DEI)
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Philadelphia, Pennsylvania