Banquet Server
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L'auberge Casino Resort Lake Charles
Lake Charles, LA, US
Summary
The Banquet Server provides professional customer service by taking food and beverage orders and ensuring guest satisfaction throughout their dining experience. They are also responsible for maintaining the cleanliness of the restaurant area and assisting with table setup and equipment maintenance.
Job Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Resolves service issues according to established guidelines. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required. - Operates and maintains equipment as required in accordance with established guidelines and safety procedures. - Completes assigned side work as directed. - Maintains strict confidentiality in all company matters.
BRING US YOUR BEST.
- High School Diploma or equivalent, with previous food server experience in a high-volume restaurant preferred. - Knowledge of wine service, table service procedures, and table etiquette strongly preferred. - Must be able to read, write, speak, and understand English. - Must have excellent customer service and interpersonal skills. - Ability to effectively work independently and as part of a team. - Ability to follow all departmental and property policies and procedures. - Must be able and willing to work flexible hours including evenings, weekends, and holidays. - Ability to share or divide attention among several ongoing activities, projects, or assignments.
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
L'Auberge is located on 242 acres of land in Lake Charles, La., two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex with approximately 1,000 spacious rooms and suites; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a business center and conference registration area; two resort swimming pools, lazy river and private cabana courtyard; full-service salon and spa and cardio fitness center; retail stores; ten innovative dining outlets; and top-name entertainment. The casino features 30,000 square feet of Vegas-like gaming action with 62 table games and more than 1,600 ticket-in ticket-out slot machines.
Founded
2005
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Lake Charles, LA
L'Auberge is located on 242 acres of land in Lake Charles, La., two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex with approximately 1,000 spacious rooms and suites; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a business center and conference registration area; two resort swimming pools, lazy river and private cabana courtyard; full-service salon and spa and cardio fitness center; retail stores; ten innovative dining outlets; and top-name entertainment. The casino features 30,000 square feet of Vegas-like gaming action with 62 table games and more than 1,600 ticket-in ticket-out slot machines.
Founded
2005
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Lake Charles, LA