Banquet Server
Boost your chances before you apply.
HEI Hotels & Resorts
Savannah, GA, US
Summary
The Banquet Server assists the Banquet Manager by setting up event spaces and serving food and beverages to guests. They are responsible for maintaining high service standards, ensuring guest satisfaction, and resetting rooms after functions.
Job Description
About Us
At the Kimpton Brice Hotel, we take a great pride in creating a vibrant and welcoming atmosphere that blends Southern charm with modern sophistication. Our stunning design, luxurious amenities, and highly personalized service are all crafted with one goal in mind- to make every guest feel at home in the heart of Savannah. Savannah's picturesque streets, rich history, and warm hospitality serve as the perfect backdrop for your carrer. With its blend of art, culture, and renowed cuisine, this city is sure to inspire you both inside and outside of the hotel. As part of the Kimpton famiily, you'll join a culture that values creativity, inclusivity, and genuine connections. We believe in cultivating and environment where everyone has the opportunity to thrive and grow, and we're committed to supporting your personal and professional development. Additionally, as an associate at the Kimpton Brice, you 'll enjoy the competitive compensation, benefits , and PTO programs offered by HEI Hotels & Resorts. Our team members also benefit from a comprehensive range of perks, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and so much more. Come join a team where passion, creativity, and Southern hospitality meet, and take the next steps in your career with us at The Kimpton Brice.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Tipped/Service Charge Eligible? Yes
Discretionary Performance Bonus Eligible? No
Overview
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Essential Duties and Responsibilities
-
Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
-
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
-
Greet guests and respond to requests in a friendly and courteous manner.
-
Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
-
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
-
Replenish beverages as necessary, and check with guests for overall satisfaction.
-
Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
-
Comply with attendance rules and be available to work on a regular basis.
-
Perform any other job-related duties as assigned.
Qualifications and Skills
-
Hotel experience preferred.
-
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.
-
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
-
Knowledge of the appropriate table settings and serviceware.
-
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
-
Ability to remember, recite and promote the variety of menu items.
-
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
-
Ability to stand for long periods of time with or without reasonable accommodation.
-
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
-
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry.
Our operating platform is built exclusively for institutional hotel assets in key Urban, Super-Suburban, and Resort locations.
Our success is built on creating a culture of empowerment and accountability with experiences that guests appreciate, all while achieving highly profitable performance measurements. It’s a unique blend of Art and Science that has fueled our reputation and earned the trust of our unparalleled group of institutional partners.
Founded
2002
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Norwalk, CT
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry.
Our operating platform is built exclusively for institutional hotel assets in key Urban, Super-Suburban, and Resort locations.
Our success is built on creating a culture of empowerment and accountability with experiences that guests appreciate, all while achieving highly profitable performance measurements. It’s a unique blend of Art and Science that has fueled our reputation and earned the trust of our unparalleled group of institutional partners.
Founded
2002
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Norwalk, CT