Banquet House Attendant - Reserve

Position Title: Banquet House Attendant

Reports To: Banquet Captain

Department: Banquets/Event Management - 039010

Shift: Varies

Role: As a Banquet House Attendant, you will play a crucial role in ensuring the smooth and efficient running of our banquet events. You will be responsible for setting up and breaking down banquet rooms, arranging tables and chairs, and ensuring that all equipment is in good working order. Additionally, you will be responsible for maintaining cleanliness and orderliness in the banquet areas, and providing excellent customer service to our guests. Perform job responsibilities satisfactorily and according to department standards. Adheres to all Company, Safety and Department policies and procedures.  Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations.  Builds brand loyalty by living the JW Marriott Core Values.

Qualifications:

• Education: High school diploma or equivalent
• Experience: Previous experience in banquet or event setup preferred

• Skills: 
  • Ability to communicate clearly and understand English (verbal and written).
  • Strong attention to detail and commitment to luxury service standards.
  • Ability to work efficiently in a fast-paced, high-volume environment.
  • Excellent organizational and time-management skills.
  • Ability to lift and move heavy items (up to 50 lbs.) safely and efficiently.
  • Professional demeanor and ability to work collaboratively with banquet and culinary teams.
  • Knowledge of proper handling of fine linens, tableware, and event equipment.
  • Flexibility to work evenings, weekends, and holidays.

Required Work Cards needed: N/A

Key Responsibilities: Responsibilities include, but are not limited, to the following:

• Set up banquet rooms according to event specifications, including tables, chairs, linens, and décor.
• Ensure all banquet spaces are immaculate and meet luxury presentation standards.
• Maintain cleanliness and organization of storage areas and banquet equipment.
• Assist in replenishing supplies and ensuring proper inventory levels.
• Support banquet servers and captains during events by clearing tables and resetting as needed.
• Break down and reset rooms promptly after events, ensuring efficient turnover.
• Handle all equipment and furnishings with care to prevent damage.
• Comply with all safety, sanitation, and property policies.
• Perform additional duties as assigned by management.

The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.

Essential Job Functions:

The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities.

Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property.  Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.  The noise level in the work environment is usually moderate.  When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer.

• Demonstrates an adaptable and flexible personality to meet changing operational needs.
• Performs all warehouse-related tasks efficiently and safely.
• Maintains professional interaction with management, applicants, associates, guests, and vendors.
• Proactively identifies problems, recommends solutions, and supports continuous improvement.
• Communicates effectively in English, both verbally and in writing, with guests and coworkers.
• Capable of prolonged sitting, standing, walking, and mobility throughout the shift.
• Performs bending, reaching, and other physical movements as required.
• Safely transports, pushes, pulls, and maneuvers items up to 100 lbs.; lifts items up to 50 lbs.
• Maintains eye-hand coordination for handling equipment and materials.
• Operates standard office equipment and performs basic math calculations accurately.
• Accurately distinguishes letters, numbers, and symbols for documentation and inventory tasks.
• Works safely with cleaning chemicals and complies with all safety protocols.
• Responds to and completes reasonable requests from management within capabilities.
• Reads, understands, and complies with Policies and Procedures, job descriptions, daily memorandums, chemical labels (MSDS), and other instructions.