Banquet Captain - On Call
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Pyramid Global Hospitality
Seattle, WA, US
Summary
The Banquet Captain manages guest interactions, coordinates with vendors and the culinary team, and ensures events are executed according to banquet event orders. They also provide leadership support, maintain event spaces, and perform various service roles as needed.
Job Description
InterContinental Seattle Bellevue is looking for an On-Call Banquet Captain who is passionate about creating truly memorable experiences for our guests, has strong interpersonal skills, and a knack for handling high-volume situations. This position serves as banquet leadership support in the absence of the Banquet Captain and reports to our Food and Beverage Manager.
Every day is different, but you’ll mostly:
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Manage Guest interaction and directly communicate with on-site contacts, event hosts and adjacent vendors.
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Works alongside the Culinary Team and Director of Catering to ensure all events are executed flawlessly.
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Prepare task agendas for staff and ensure BEOs are being followed and executed properly.
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Ensure event space is maintained to pristine condition and conduct daily walk throughs of the space.
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Communicate on a daily basis with other hotel departments to provide excellent service as a collective team.
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Serving guest needs by providing knowledge of menu items, and information on how it is prepared.
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Perform any needed role such as serving, bartending or houseperson duties.
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Anticipate guest needs, offer suggestions, problem solve, and quickly address and respond accordingly to guest concerns.
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Other duties as assigned.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Boston, MA
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Boston, MA
