Banquet Captain

Job Details: Job Location: Brook Hollow Golf Club - Dallas, TX, Salary Range: Undisclosed,  

Food & Beverage Captain

Full-Time

Compensation: Starting at $24 PER HOUR

Reports to: Banquet Manager/ Asst. Clubhouse Manager

Job Summary

We are seeking a dedicated and experienced Banquet Captain to assist the Banquet Manager with leading the banquet team. The ideal candidate should be knowledgeable of all aspects of banquet service, possess excellent leadership and customer service skills, and should be comfortable working in a fast-paced environment.

Duties of the Banquet Captain are to include but not limited to:

Working knowledge of club policies and guidelines as outlined in Brook Hollow Golf Club’s Employee Handbook

Monitor and manage inventory of china, glass, and silverware
Oversee banquet event set-up according to the CEO descriptions and type of service the event requires
Communicate with the Culinary Team to coordinate the timing of courses and execute any dietary restrictions
Ensuring the food and beverage service is up to the Brook Hollow standard
Provide training and supervision to banquet staff throughout the events to provide excellent service
Communicate with the guest before, during, and after the event to exceed expectations
Responsible for ensuring staff is aware and ready to execute daily assignments and side work to be completed in their respective areas
Creating innovative and creative décor for buffet spaces
Directs pre-function meetings as needed
Perform additional duties as directed by a manager or supervisor
Tending to guests’ requests, questions, and complaints
Works in other areas during banquet off season. Other areas may include Ala Carte dining room supervisor, Pool deck supervisor 

Special Requirements

A minimum of 2 years experience as banquet captain or similar
Excellent leadership abilities with teaching and motivational skills
Great time management and multitasking abilities
Excellent written and verbal communication skills
Must have basic computer knowledge and be able to produce consumption reports, understanding of Microsoft platforms preferred
Must be able to work a flexible schedule to include weekends and holidays, and/or overtime if needed
Must work well with others as a team and help co-workers as needed
Maintain a high energy with a positive and professional appearance
Should have an eye for detail
Must possess honesty and integrity
Must be always courteous and tactful
Must be innovative and look for areas that need improvement

Physical Functions and Methods

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance, stoop, kneel, crouch, crawl and/or sit up to14 hours per day.
Reach with hands and arms.
Hearing and talking sufficient to communicate with members, guests, and co-workers.

Benefits:

Health Insurance
Dental Insurance
Vision Insurance
Generous Paid Time Off program
Educational opportunities
401(K) with 3% company contribution

Background check required.

 
Qualifications: