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Salary Unstated 66d ago

Banquet Bar Tender - Hilton Norfolk The Main

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Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

Norfolk, VA, US

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Summary

Prepare and serve drinks according to standard recipes while maintaining a clean and safe bar station during banquet events. Coordinate with the banquet team to set up event spaces and ensure high-quality service for all guests.

Job Description

Overview

The Banquet Bartender prepares and serves drinks in accordance with production requirements and standard recipes and is most often assigned to work a single bar during banquet events. The Banquet Bartender maintains a clean, sanitary and safe station at all times to ensure safe service of alcoholic beverages and quality products delivered to guests. The successful Banquet Bartender will effectively set-up the assigned station, produce products consistent with quality standards and recipes, and have exemplary attendance.

Qualifications

Responsibilities of Gold Key|PHR hourly Associates:

  • Know your job.  Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.
  • Be on time.  Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.
  • Be on stage.  Associates are friendly, approachable, and always willing to assist.  Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene
  • Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.”
  • Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.
  • Use your tools. Use the approved tools and checklists to complete assigned tasks.
  • Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality.  Associate meets goals and measures as defined by Department Leadership.
  • Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.
  • Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.  
  • Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.
  • Other duties as assigned

    • Associate Responsibilities specific for this role and Department:

  • Set up assigned station per BEO requirements and standards.
  • Accomplish daily assignment of duties in designated banquet areas to the quality standards.
  • Assist Banquet set up teams as requested to include setting tables, rolling silverware, moving or arranging furniture in the event space.
  • Assist other bartenders and servers whenever necessary for total unity and teamwork necessary to run a banquet
  • Keep function room and station neat & clean per established policies & procedures.
  • Maintain front and back of the house cleanliness standards to ensure that the highest quality products are consistently being delivered to the guest at all times.
  • Greet, interact and engage with guest in a highly professional manner exceeding guest expectations at all times.
  • Perform routine maintenance and cleaning on all equipment to include but not limited to fixtures in assigned areas in accordance with Department Sop’s and work practices.
  • Manage time and bar section productivity according to the volume of business in all areas.
  • Make & serve drinks to guests & cocktail servers following established guidelines, procedures & policies regarding beverage & safety controls.
  • Collect cash & process credit cards in the exact manner outlined by Company policies & procedures.
  • Ensure deliveries match liquor requisitions & monitor supply lists.
  • Know and comply with state liquor laws.

    • Wage/Salary

    $2.13 hour plus tips

    About the company

    Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

    Company size

    501-1,000 employees

    Industry

    Hospitality and Tourism

    Headquarters

    VIRGINIA BEACH, Virginia

    About the company

    Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

    Company size

    501-1,000 employees

    Industry

    Hospitality and Tourism

    Headquarters

    VIRGINIA BEACH, Virginia