Bank Facilities Manager

Job Details: Job Location: Home Office - Mason City, IA, Salary Range: Undisclosed, POSITION SUMMARY:

The Bank Facilities Manager is responsible for the day-to-day operation, maintenance, safety, compliance, and appearance of all Bank facilities and properties. This working manager role performs and coordinates routine facility maintenance, custodial, and operational activities while overseeing vendors, service contracts, budgets, and facility assets. The position maintains a regular presence at Bank locations, responds to facility-related needs and emergencies, and supervises facilities, maintenance, and custodial personnel as assigned. The Bank Facilities Manager ensures all facilities remain safe, functional, well maintained, and supportive of employees, customers, and Bank operations.

ACCOUNTABILITIES: 

Facilities Management             ­                                    40%

Oversee the day-to-day operation of all Bank facilities, including branches, administrative offices, and other locations.
Perform routine facility maintenance, inspections, and operational tasks as needed to ensure Bank facilities remain safe, functional, clean, and presentable.
Maintain a regular presence at Bank locations and assist with facility maintenance and operational activities as needed, including coverage during staffing shortages or vendor absences.
Perform routine cleaning and housekeeping activities at assigned Bank locations and ensure facilities are clean, safe, and presentable.
Develop and manage preventive maintenance programs and coordinate repairs for HVAC, electrical, plumbing, lighting, and other building systems.
Maintain facility records, equipment inventories, warranties, maintenance schedules, and related documentation.

Buildings and Grounds Maintenance                            25%

Coordinate and monitor custodial services provided by both internal staff and third-party vendors.
Source, negotiate, and manage facility-related service contracts and vendor relationships.
Conduct periodic inspections of facility appearance, cleanliness, grounds, signage, parking lots, and building conditions.
Coordinate maintenance, repair, and improvement projects and recommend priorities to enhance safety, efficiency, and appearance.

Vendor, Asset, and Contract Management                      15%

Maintain records of contracts, warranties, service agreements, and vendor documentation.
Approve facility-related invoices and vendor payments.
Maintain facility asset inventories and coordinate the repair, replacement, and lifecycle management of facility equipment.
Obtain and evaluate bids and proposals for maintenance projects, facility services, and capital improvements.

Safety, Compliance, and Emergency Preparedness        10%

Ensure compliance with workplace safety standards, facility-related regulations, and applicable Bank policies.
Conduct routine facility inspections and identify corrective actions as needed.
Maintain documentation required for regulatory examinations, audits, and internal reviews.
Develop, maintain, and periodically test facility-related emergency response procedures.
Coordinate and document response activities related to facility emergencies and/or accidents, weather events, or other operational disruptions.

Leadership, Strategic Planning, and Other                    10%

Develop and manage facility operating and capital budgets and monitor expenditures.
Identify opportunities for cost reduction and operational efficiencies and prepare related reports.
Supervise facilities, maintenance, and custodial personnel as assigned and coordinate work assignments and priorities.
Participate in strategic planning and facility improvement initiatives that support Bank operations.

COMPETENCIES:

Competency

Description

Monitoring and Controlling Resources

Monitors and controls resources and oversees the spending of money.

Judgment/Decision Making

Considers the relative costs and benefits of potential actions to choose the most appropriate one.

Attention to Detail/Accuracy

Is careful, exact, and free from mistakes and errors. Adheres closely to standards.

Initiative

Takes the first step, originates new ideas, and thinks and acts without being asked.

Problem Solving

Analyzes information and evaluates results to choose the best solution and solve problems.

Developing Objectives and Strategies

Establishes long-range objectives and specifies the strategies and actions to achieve them.

Negotiation Skills

Understands key negotiation issues, listens effectively, and approaches negotiation from a win-win standpoint with employees and customers.

Flexibility

Is open to change and considerable variety in the workplace.

Cooperation

Is pleasant with others on the job and displays a cooperative attitude.

Integrity/Confidentiality

Holds confidential information appropriately and displays honesty and high ethical standards.

 
Qualifications: ENVIRONMENTAL CONDITIONS:

Regular travel between Bank locations is required.
Requires on-call availability and the ability to respond to urgent facility-related issues and emergencies, including occasional evening, weekend, or holiday work.
Work involves frequent walking, climbing stairs, inspecting facilities, and occasionally lifting or moving materials weighing up to 50 pounds.
Regular interaction with employees, contractors, vendors, and service providers is required.

PHYSICAL AND MENTAL DEMANDS:

The physical and mental demands of this position are representative of those that must be met by an employee to successfully perform the essential position accountabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and accountabilities. First Citizens Bank reserves the right to review each requested accommodation and determine if it poses an undue hardship.

KNOWLEDGE, SKILLS, AND ABILITIES:

Associate degree in Facilities Management, Building Trades, Construction Technology, or a related field preferred.
Minimum of five (5) years of facilities management experience, preferably within a financial institution or other regulated environment.
Previous supervision experience required.
Strong knowledge of building systems, maintenance practices, and workplace safety standards.
Experience managing vendors, service contracts, and facility budgets.
Excellent organizational, communication, and problem-solving skills.
Demonstrated ability to manage multiple priorities, meet deadlines, and work independently.
Proficiency in Microsoft Office applications and facilities management software.
Preferred certifications: OSHA or other safety-related certifications.