Bag Check Attendant
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Mount Southington
Southington, CT, US
Summary
The Bag Check Attendant is responsible for securely storing and retrieving guest belongings while providing friendly and efficient service. They must maintain an organized storage area, verify claim tickets, and monitor the area for security purposes.
Job Description
Job DetailsJob Location: Plantsville, CT 06489Position Type: SeasonalJob Shift: Primarily IndoorsJob Category: Guest ServicePosition Summary
The Bag Check Attendant provides secure, friendly, and efficient storage services for the guests’ personal belongings while delivering exceptional guest service. This role helps ensure a positive guest experience by maintaining an organized bag check area and safeguarding guests’ items throughout the day.
Key Responsibilities
Greet guests in a friendly and professional manner
Receive, tag, store, and retrieve guests’ bags, backpacks, and personal items accurately
Maintain an organized and secure bag storage area
Verify claim tickets before releasing stored items
Answer guest questions and provide information about mountain facilities and services
Monitor the bag check area to ensure the safety and security of store belongings
Report lost, damaged, or suspicious items according to mountain procedures
Follow all cash handling procedures
Complete required training as assigned by mountain leadership
Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period
Other duties as assigned by mountain leadership
Qualifications, Environment, & CompensationQualifications
Strong communication and customer service skills
Reliable transportation and regular attendance
Ability to stay organized and multitask in a fast-paced environment
Ability to work independently and autonomously
Ability to work flexible schedules including weekends, nights, and holidays
Must be eligible to work in the United States
Successful completion of background check
Work Environment & Physical Requirements
Ability to stand for extended periods of time and perform repetitive physical tasks
Ability to work in an indoor location subject to temperature fluctuations, drafts, and intermittent exposure to outdoor weather conditions due to frequent operation of exterior doors
Ability to work in busy, sometimes noisy environment
Ability to lift up to 30 lbs
Compensation & Benefits
Compensation: $17.50/hour
Benefits: Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)
