Backup Doula (On-call)

About New Moms
At New Moms, we’re on a mission to empower young moms and their families to thrive and build brighter futures. Through innovative housing, job training, and family support programs, we serve hundreds of families each year across Chicagoland.

Position Summary
The Backup Community-based Doula supports healthy pregnancies, promotes breastfeeding, and builds trusting, strength-based relationships with families before, during, and after birth. The backup Doula will provide on-call support and a non-clinical role during labor and delivery as a doula. This position is on-call for a minimum of 1 week per month for attendance; this includes after hours, weekends and holidays as part of a rotating on-call team. This Doula will champion all New Moms values. This position will be providing services to young moms who are enrolled in both our Chicago and western suburbs programs and will work remotely and attend births in-person or virtually when necessary.

On-Call Rate: $25/day ($25 additional per New Moms approved holiday)

Hourly Rate (when called in): $23-$24.00/hour DOQ

General Schedule: On-call schedule is 7 continuous days approximately once every 4 weeks; holidays covered on a rotating basis

Key Responsibilities

• Attends labor and deliveries to provide a supportive role for the laboring participant and her family and/or support person(s)
• Perform documentation of services provided in participant files, and internal and external electronic case management information systems if needed
• Responsible for being available while on-call to provide coaching over the phone and attending births in person or virtually when necessary
• Committed to developing further as a coach by participating in the New Moms Coaching Model, demonstrating growth in competencies defined by the agency
• Maintain Doula Certification if applicable
• Performs other related duties as assigned

You’ll Thrive in This Role If You Are:

• Passionate about birth equity, reproductive justice, and supporting young parents
• Calm, grounded, and responsive in high-intensity or unpredictable situations
• Skilled at building trust with families

Qualifications

Education:

• High School Diploma or equivalent required

Experience:

• DONA training required; DONA Certification preferred
• Experience working with vulnerable populations, preferably with early childhood through adolescent parenting, child/family development and urban issues

Other Requirements:

• Must have the ability to be on-call for a minimum of 1 week a month for attendance of labor and birth of participants and cross-coverage of other Doula’s caseload; this includes after hours, weekends and holidays as part of a rotating on-call team
• Ability to be on-call 24/7 for attendance of labor and birth of participants and cross-coverage of all full-time Doula’s caseload

Work Environment: Must be able to sit/stand for up to 8 hours, walk stairs, and lift up to 30–40 lbs (or perform with reasonable accommodation). The work environment may vary, including hospitals, homes, and birth centers, with fluctuating noise levels and temperatures.