Backserver

Job Details: Level: Entry, Job Location: Momo NB 3 LLC - New York, NY, Position Type: Part Time, Salary Range: $11.35 - $11.35Hourly, Job Shift: Any, Job Category: Restaurant - Food Service, Momofuku

Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with “the rise of contemporary Asian-American cuisine” by the New York Times and named the “most important restaurant in America” by Bon Appétit magazine, Momofuku has restaurants in the United States and Canada as well as a line of restaurant-grade products for home cooks.

About Momofuku Noodle Bar Uptown

Founded by Chef David Chang, Momofuku Noodle Bar first opened in New York City’s East Village in 2004. At this second location in The Shops at Columbus Circle, the menu includes ramen, buns, and a roster of dishes that change with the seasons. It also features a full bar.

Momofuku Backs Servers are the representatives of the restaurant to guests.  Bartenders are responsible for guiding guests through the Momofuku experience.  Momofuku Back Servers are expected to give service that is knowledgeable, approachable, efficient, energetic, and thoughtful while upholding company standards and values in a busy, fast paced environment.

COMPENSATION BAND: $11.35 per hour plus applicable tips

Why Momofuku?

 At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development.

Responsibilities

Oversee and guide guest’s complete dining, bar, and restaurant experience
Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times
Full knowledge of food and beverage menu items including the major components of a dish/drink; this may include ingredients and their source, simple descriptions of unfamiliar ingredients, preparation, and/or execution of correct food and beverage service
Ensure proper table maintenance, including water service, pre-bussing, etc.
Ensure food and beverage arrive to guests quickly and correctly; and confirming guest satisfaction
Maintain the cleanliness of bar tools and bar areas
Ensure guests are charged correctly and receive proof of payment in a timely manner
Assist in maintaining the cleanliness of service tools and service areas
Communicate respectfully with chefs (and kitchen team) as necessary
Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
Engage management for any guest issue or complaint
Stocking and preparing bar service related items
Uphold Momofuku standards of quality when assembling alcoholic beverages for guests
Adhere to grooming and dress code standards
Adhere to all company service standards and protocols
Confident and correct use of POS system for order entry and payment processing
Ring in take-out/to-go orders 
Take payment for to-go orders
Distribute take-out/to-go order to the customer

Skills & Requirements

Minimum 2 years of serving and bartending experience in high volume environments
Strong beverage knowledge and a passion for the service industry
Excellent communication and interpersonal skills
Must possess exceptional work ethic, strong attention to detail, and a collaborative attitude
Receptive to constructive criticism and performance feedback
Ability to demonstrate quick thinking and adaptability in a constantly changing environment

Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Under the Key to NYC order, Momofuku is prohibited by law from allowing unvaccinated employees to work indoors. Momofuku makes reasonable accommodations for employees who are unable to show proof of vaccination because of disability, pregnancy, religious belief, or status as a victim of domestic violence, stalking, or sex offenses. Reasonable accommodations include telecommuting and working exclusively outdoors and not entering the restaurant for any purpose other than to briefly use the locker room. Momofuku Noodle Bar Uptown does not currently have any available telecommuting positions or positions where the employee is not required to enter the restaurant to perform their job duties. If hired, you will be required to show proof of vaccination.

Momofuku is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
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