Backroom Supervisor

Job DetailsJob Location: Cornelius ReStore - Cornelius, NC 28031Position Type: Full-time, Non-ExemptJob Shift: Rotating - Sunday through SaturdayMission-Driven Career Opportunity

One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As a Backroom Supervisor in our ReStore, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Why Join Habitat?

Competitive salary and benefits
Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)
Work/life balance supported by generous PTO
Career development and promotion opportunities
Casual working environment
Retirement planning a 403(b) with 3% organizational match

Essential Functions (other duties as assigned):

Ensure all items are researched, accurately ticketed and safely moved to the sales floor in a timely manner

Collaborate with store leadership regarding the priority, timing, and placement of incoming donations/merchandise

Responsible for working with all donation drivers regarding the loading and offloading placement of donations

Guarantee safe and prompt handling of merchandise and donations according to processes, policies, and procedures

Assist in the receiving of items that are dropped off when assistance is needed on the receiving dock

Provide supervision and a safe and clean environment for employees, volunteers and customers

Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others

Assist in ensuring that each customer receives outstanding customer service

Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers and the public

Document and conduct Corrective Action as needed

Key-Carrying Supervisor responsible for independently opening and closing the store, and cash handling procedures

Ability to read, count, and accurately complete reports and all end-of-day documentation

Operate a cash register periodically, as needed

Ensure a meaningful volunteer experience

Represent Habitat in a positive manner to all donors, customers and others you come in contact with

Regular and reliable job attendance and adherence to schedule

Dependable transportation to work

Maintain a presentable appearance, including ReStore appropriate attire

Ability to adhere to Habitats Code of Conduct policies and other policies

Habitat of the Charlotte Region-related tasks as requested by supervisor

Qualifications 

Education/Skills:

Basic computer skills

Basic math or POS experience

Strong verbal and written communication skills

Management and Customer Service experience

Show initiative

Physical Requirements:

Ability to stand for extended periods of time

Ability to move merchandise throughout the store

Ability to perform repetitive movements over long periods of time

Ability to lift 50lbs. with assistance

Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays

Ability to obtain Forklift Certification and operate a forklift on a regular basis

Ability to climb steps to Forklift cab

Internal Interactions: Habitat Staff

External Interactions:

Customers

Volunteers

Donors

Homeowners

Level of Authority:

Requires minimal supervision

Ability to engage and motivate staff as well as hold team members accountable in conjunction with store management

Report to the Store Manager

Estimated Time Commitment: 40+ hours/week. Rotating Sunday - Saturday work week. Shifts scheduled based on the needs of the store, between the hours of 8:00 AM and 7:00 PM.

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.

Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.