AY Student Music House/Stage Manager (WS-ST3)

Job Title: Music Department House and Stage Manager (WS-ST3)

Classification: Student Employee (non-exempt)

Name and Address of Employer: St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057

If the position requires the student to work off campus, provide the name and address here:

Department Name: Music Department

Unit Number (5 digits): 11230

Length of Position: See Employment Authorization

Contact Person/Supervisor: Music Department Coordinator

Wage Range: $12.00-13.00/hour

Description of the Position: 

• To organize and manage House/Stage Crew student workers during official Music Department Events. 

• To provide excellent customer service to all audience members before, during, and after said events. 

• To assist all performers during their events as needed.  

• To ensure smooth operations at all official Music Department Events by:

• • Onboarding, training, and supporting new student employees

  • Resolving scheduling emergencies in the absence of full-time staff during evening and weekend hours, taking last-minute open shifts as their schedules allow

  • Establishing a positive rapport with all House/Stage crew and modeling positive interactions and public service

  • Delegating tasks and responsibilities to non-lead student employees

  • Regularly communicating operational details and observations with other House/Stage Managers  and with staff 

  • Establishing a welcoming and professional  environment for all music department performers and audience members 

  • Updating training materials as necessary

  • Assessing and providing feedback on the training and performance of other student employees

  • Participating in regular manager meetings (to be scheduled according to availability) 

Transferable Skills:

• Leadership and peer mentoring skills

• Ability to work unsupervised

• Teamwork and interpersonal skills (including negotiating, listening, sharing, empathizing)

• Skill in prioritizing tasks in the face of competing needs and priorities

• Ability to identify the key issues when making a decision or solving a problem in high pressure situations.

• Ability to delegate and communicate priorities and goals effectively

• Ability to report meaningful information to supervisors and colleagues and provide valuable feedback when appropriate

• Ability to monitor and oversee the work of others and to work with a range of personalities and backgrounds

• Ability to communicate and explain processes, concepts, or skills to a non-expert audience

• Public speaking skills. 

Job-Specific Duties and Responsibilities:

• Ensuring the music event begins and ends on time. 

• Maintaining knowledge of Music Performance Spaces: Urness Recital Hall, Studio A, and Boe Memorial Chapel and their inventories, including notifying college staff of anything in need of repair. 

• Enforcing backstage policies, keyboard moving guidelines, and other equipment care expectations library rules and policies for both guests patrons and student colleagues.

• Performing PINK card taps through Presence (or through a back-up system) for student recital credit. Assessing and making the call if a back-up system is required for an event. 

• Training and guiding new student workers

• Resolving evening/weekend scheduling emergencies, as schedule allows. 

• Prioritizing and delegating tasks, especially when House or Stage feels more overwhelming than the other. 

• Making Stage Announcement to signal the start of the recital. 

• All House/Stage Crew duties (listed below), including closing down the hall following the recital, ensuring everything is back in order. 

• • House specific duties: opens the event doors for audience seating, hands out programs, collects PINK card taps for student degree credit, watches door for latecomers,helps the stage manager as needed. 

  • Stage specific duties: sets stage before recital, completes stage transitions during the events, safely and efficiently. runs lights, assists performers as needed. 

Hours: As events require. At least three (3) House/Stage Manager shifts a month. 

Qualifications: (Education/Experience/Skills): 

• minimum of two semesters working as House/Stage Crew

• ability to physically move and adjust heavy musical equipment, carefully and efficiently. 

• demonstrated ability to assist students, faculty, and staff in a proactive and positive manner

• evidence of strong written communication, including timely responses to email

• evidence of professionalism in both House and Stage Crew duties. 

• maintains professionalism and performs detail-oriented tasks with excellent accuracy and efficiency, in high pressure environments.

• demonstrated reliability in shift attendance and written communication

 Physical and Environmental Factors:

This position requires crouching, stooping, twisting/pivoting, climbing/balancing, reaching overhead, grasping/handling, pushing/pulling, lifting objects up to 20 lbs., and operating equipment or machinery to perform the essential functions. It also requires exposure to loud noise and proximity hazards to perform the essential functions. Candidates must possess the ability to safely perform the physical work required of all duties with or without reasonable accommodation.

This job description is for general information purposes.  It is not intended to list all duties and responsibilities of the position.  This job description is subject to change at any time by St. Olaf College, with or without prior notice.