AV/Houseman

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! 

 Job Summary: 

The Banquet Setup Person is responsible for the setup, maintenance, and breakdown of banquet and event spaces, ensuring that all tables, chairs, and room arrangements meet high standards of presentation and functionality. This role involves collaborating with service and Event Sales staff to support seamless event execution and enhance member and guest satisfaction. Consistently demonstrates the 3-steps of service—warm welcomes, magic moments, and fond farewells—to contribute to a memorable and exceptional event experience. 

Reporting Structure:

Reports to the Food & Beverage Director, Banquet Director, Banquet or Restaurant Manager

Day to Day:

• Set up tables, chairs, and table settings according to banquet event orders and floor plans.

• Ensure all equipment is properly arranged and functional, including laying down interlocking dance floors per specifications.

• Tear down and clear tables and chairs following events.

• Maintain cleanliness and organization in all banquet rooms and storage areas, addressing any major housekeeping or maintenance issues with the F&B Director or Housekeeping and Maintenance departments.

• Support food running and bussing responsibilities as needed during events.

• Assist service and banquet staff to ensure smooth event operations and high-quality service.

• Work closely with fellow employees, members, and guests to uphold the 3-steps of service, demonstrating teamwork and attentiveness throughout the event.

• Engage with members and guests in a professional manner, addressing changes and lastminute requests promptly.

• Notify management of any complaints and practice effective service recovery to resolve issues swiftly.

Additional Duties:

• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.

• Follow all company, club, and department policies, procedures, and instructions.

• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.

• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.

• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.

• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.

• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.

• Wear a clean, neat uniform that meets club standards.

About You:

Preferred

• High school diploma or equivalent.

• Previous experience in Food and Beverage service.

• Completion of Invited’s F&B Service Training program.

• Excellent communication skills with the ability to speak clearly and effectively.

• Ability to follow instructions and communicate well with team members.

Physical Requirements: 

• Must be able to stand, walk, and perform physical activities for extended periods.

• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.

• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.

• Able to lift, carry, push, and pull up to 100 lbs. occasionally.

• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Primary Tools/Equipment:

• Tables

• Chairs

• Dance Floor

• Risers

• Linens

• Glassware

• Silverware

Work Schedule:

• Attendance requirements for this position as outlined on the weekly schedule.

• Additional hours are required to meet deadlines of the position, including weekends and/or holidays.

What We Offer:

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.

Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook 

Invited is an Equal Employment Opportunity Employer  

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.