Automotive Service Manager - Flow Automotive
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Flow Automotive Companies
Greensboro, NC, US
Summary
Lead the service team to achieve goals set by store leadership and manufacturers while maintaining high ethical and customer satisfaction standards. Manage staffing, hiring, and training to ensure operational excellence and the implementation of lean processes.
Job Description
Job DetailsJob Location: Greensboro, NC - Greensboro, NC 27409Flow Automotive is seeking an experienced Service Manager to join an organization dedicated to providing exemplary service and creating lifelong, enthusiastic customers.
A Service Manager for Flow Companies will assist in the leadership of the Service Team in order to reach the goals established by, and in concert with, the store leadership and manufacturer. They will maintain the highest ethical standards, work habits, customer satisfaction standards and work toward the implementation of lean processes. Production goals will be set and measured. They will manage the proper level of staffing with a focus on hiring high achievers of good character who execute processes with excellence while clearly communicating performance expectations and guaranteeing that each service employee is fully trained in Flow Company's processes.
Flow Automotive Companies is committed to being on the cutting edge of the transportation industry and needs like-minded individuals to join our team. Our growth has been driven by a strategy to attract and develop high achieving people of outstanding character who are committed to operational excellence and to providing extraordinary personal service. Flow operates 54 automotive franchises representing 26 manufacturers in 10 cities and employs over 2,200+ people in North Carolina and Virginia.
Flow provides competitive earning opportunities and a comprehensive benefits plan including:
Medical, dental, and life insurance (including dependent coverage)
Paid time off
Paid volunteer time
401(k) Retirement Plan and Financial Wellness Program
Thrive@Flow Wellness Program
Employee pricing for automotive service and vehicle purchases
Scholarship program for children of employees
Applicants must pass a pre-employment drug screening.
Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Qualifications
Flow Automotive was founded in 1957 with one pre-owned automotive center in Winston-Salem, North Carolina. Over sixty years later, we have experienced tremendous growth and now have 50+ locations throughout North Carolina and Virginia, representing more than 20 manufacturers. Our continued success has been driven by a strategy to attract and develop outstanding employees who are committed to operational excellence and providing extraordinary personal service. We are grateful for the many dedicated members of our organization who have made our growth possible. Flow Automotive serves as a pillar in local communities through partnerships in numerous non-profit organizations. We also encourage our employees to get involved by offering paid volunteer opportunities in addition to many other benefits.
After 65+ years in the retail automobile business, Flow Companies continues to be defined by three simple principles:
1. A covenant with our customers to be a place that keeps its promises and is worthy of their trust.
2. A community of people who work together towards a common vision.
3. A commitment to work towards the common good of every city where we do business.
Founded
1957
Company size
1,001-5,000 employees
Industry
Retail Motor Vehicles
Org type
Privately Held
Headquarters
Winston-Salem, North Carolina
Flow Automotive was founded in 1957 with one pre-owned automotive center in Winston-Salem, North Carolina. Over sixty years later, we have experienced tremendous growth and now have 50+ locations throughout North Carolina and Virginia, representing more than 20 manufacturers. Our continued success has been driven by a strategy to attract and develop outstanding employees who are committed to operational excellence and providing extraordinary personal service. We are grateful for the many dedicated members of our organization who have made our growth possible. Flow Automotive serves as a pillar in local communities through partnerships in numerous non-profit organizations. We also encourage our employees to get involved by offering paid volunteer opportunities in addition to many other benefits.
After 65+ years in the retail automobile business, Flow Companies continues to be defined by three simple principles:
1. A covenant with our customers to be a place that keeps its promises and is worthy of their trust.
2. A community of people who work together towards a common vision.
3. A commitment to work towards the common good of every city where we do business.
Founded
1957
Company size
1,001-5,000 employees
Industry
Retail Motor Vehicles
Org type
Privately Held
Headquarters
Winston-Salem, North Carolina
