Automotive Service Advisor
Boost your chances before you apply.
Rairdon Auto Group
Auburn, WA, US
Summary
Act as the primary liaison between customers and technicians to guide the service journey and document vehicle issues. Recommend appropriate service solutions to ensure customer satisfaction and vehicle performance.
Job Description
Job DetailsJob Location: Nissan of Auburn (NOA) - Auburn, WA 98002Salary Range: $50,000.00 - $150,000.00 Commission/yearđ Shift Your Career into Overdrive with Rairdonâs!
       Join the Team at Rairdonâs Nissan of Auburn!
     Location: Auburn, WA | đ Full-Time | Great Benefits | Family-Owned Dealership
Are you ready to join a dealership group that actually values your talent and fuels your growth? At Rairdonâs, we donât just service vehicles â we deliver excellence, speed, and trust every single day. Now weâre looking for a Service Advisor whoâs ready to bring their A-game and dominate the fast lane of customer satisfaction.
If you live and breathe cars, love helping people, and thrive in a high-performance culture, this is your moment to accelerate your career.
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đĽ What Youâll Do
As our next Auto Service Advisor, youâll be the pit crew chief â the go-to expert who ensures every customer leaves thrilled with their experience. Youâll:
Guide customers through their service journey with precision, confidence, and genuine care.
Diagnose and document vehicle issues with laser-sharp accuracy.
Recommend winning solutions that keep vehicles (and customers) running strong.
Be the bridge between our powerhouse technicians and loyal customers.
Weâre not looking for rookies â we want proven pros whoâve mastered the art of communication, organization, and hustle.
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đ Why Rairdonâs is Better Than Most
At Rairdonâs, performance is rewarded â plain and simple. Youâll be part of a culture built on teamwork, mentorship, and advancement. We believe in promoting from within and helping our top performers rise fast.
Hereâs whatâs under the hood:
đ° Aggressive pay plans that reward your results
đ§ Career growth opportunities across multiple stores
đ§ Elite technicians and a massive, loyal customer base
đď¸ 5-day work schedules so you can enjoy life off the clock
đŞ A winning environment where your energy and passion actually matter
     Process driven Service Department with ongoing employee training
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Compensation: Full-time total annual compensation between $50,000.00 - $150,000.00; including monthly 6% commissions of individual gross profit on service, detail, and parts (excluding warranty) in accordance with the terms of pay plan; 3.75% commissions of individual gross profit on parts Warranty individual gross profit in accordance with the terms of pay plan; additional monthly bonus up to $1,500.00 if the dealershipâs monthly customer satisfaction scores exceed national average in accordance with terms of pay plan.
Your Benefits:
Medical, Vision, and Dental Insurance
Voluntary Short Term Disability Insurance
Voluntary Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
6 Paid Holidays subject to completion of 90-day introductory period
401k plan with match, subject to completion of the introductory period and other eligibility requirements
Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.
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đ§ What Weâre Looking For
Experience in a fast-paced, high-volume service environment
Strong process management and communication skills
A customer-first mindset and sharp sales instincts
A track record of delivering measurable results
Independent decision-making and problem-solving confidence
Fluent in Spanish
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⥠About You
Youâre not just good â youâre driven. Youâre that rare blend of professionalism, energy, and heart that makes customers trust you for life.
You:
Lead with integrity and enthusiasm
Are guest-centric, sales-focused, and results-driven
Thrive in a rapid-paced environment
Communicate clearly and connect easily
Are process-minded, self-sufficient, and team-spirited
If thatâs you â we want to meet you.
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đ Ready to Ignite Your Career?
Apply now and letâs shift into high gear together!
Submit your resume (Word or PDF) and join a team thatâs redefining what it means to deliver exceptional automotive service.
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Qualifications
Rairdon Automotive Group is a locally owned automotive group with 12 dealerships in the Pacific Northwest. We are privately-owned and operated and take pride on growing the company with a focus on our team members.
OUR MISSION
At Rairdon Auto Group we emphasize the culture of "Buy Your Way", putting our customers at the forefront. We embrace change, encourage growth, and promote professional development while being driven by passion and striving for Guest Experience Excellence.
JOIN OUR TEAM
For employment opportunities, please visit: https://www.rairdon.com/rairdon-careers/
Founded
1993
Company size
501-1,000 employees
Industry
Automotive
Org type
Privately Held
Headquarters
Kirkland, Washington
Rairdon Automotive Group is a locally owned automotive group with 12 dealerships in the Pacific Northwest. We are privately-owned and operated and take pride on growing the company with a focus on our team members.
OUR MISSION
At Rairdon Auto Group we emphasize the culture of "Buy Your Way", putting our customers at the forefront. We embrace change, encourage growth, and promote professional development while being driven by passion and striving for Guest Experience Excellence.
JOIN OUR TEAM
For employment opportunities, please visit: https://www.rairdon.com/rairdon-careers/
Founded
1993
Company size
501-1,000 employees
Industry
Automotive
Org type
Privately Held
Headquarters
Kirkland, Washington