Automotive Sales BDC Representative | Commission-Based - Tonkin Hillsboro Chevrolet
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Tonkin Hillsboro Chevrolet
Hillsboro, OR, US
Summary
The BDC Representative is responsible for managing inbound and outbound communications via phone, email, and text to schedule customer appointments with the sales team. They must maintain accurate records of interactions while providing a professional and welcoming experience for all dealership visitors.
Job Description
Job DetailsJob Location: Tonkin Hillsboro Chevrolet - Hillsboro, OR 97123Salary Range: $40,000.00 - $85,000.00 Commission/yearJob Category: Sales/FinanceYou are a hardworking, customer‑focused communicator who enjoys connecting with people and providing exceptional service. With strong phone etiquette, a positive attitude, and a willingness to learn, you’re excited about starting or growing a career in the automotive industry—no prior automotive experience required.
In this role, you’ll be responsible for reaching out to customers by phone, email, and text to schedule appointments with the sales team. You play a key role in creating a smooth, welcoming experience by connecting customers with the right people at the right time. The ideal candidate brings energy, professionalism, and a genuine desire to help customers every step of the way.
You’ll join Tonkin Hillsboro Chevrolet, a dealership known for delivering an exceptional customer experience and providing a supportive environment where team members are trained, encouraged, and set up for long‑term success.
Why Join Tonkin Family of Dealerships?
At Tonkin Family of Dealerships, we believe our people are the driving force behind our success. When you join our team, you become part of a long‑standing automotive group that values growth, teamwork, and long‑term opportunity.
What we offer:
A supportive, team‑oriented culture where your contributions are valued
Opportunities for career growth and advancement across multiple dealerships
Ongoing training and development to help you succeed in your role
A stable, well‑established organization with a strong reputation
Competitive compensation and benefits packages (role‑dependent)
A commitment to providing exceptional customer experiences
Automotive Sales BDC Representative Job Responsibilities
Schedule appointments for customers to visit the dealership and meet with the sales team
Deliver exceptional customer service in a fast-paced, high-energy environment
Follow up with leads via phone calls, texts, or emails to confirm appointments and provide additional information
Answer inbound calls and emails, addressing customer inquiries and scheduling requests
Maintain organized records of customer interactions and appointments
Automotive Sales BDC Representative Compensation and Benefits
In addition to competitive pay, our benefits are designed to support you and your family…
Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles
QualificationsAutomotive Sales BDC Representative Qualifications
Prior experience in a Reception, Call Center, or BDC Representative role is preferred
Professional appearance and behavior
Strong computer and phone literacy
Excellent phone etiquette and communication skills
Ability to work in a fast-paced environment while maintaining a positive, customer-focused attitude
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
Your next career move starts here. Apply today and grow with us!
Ron Tonkin claims he was born with gas in his veins. Because of that passion, the Tonkin family has been providing Portland families with cars and trucks for nearly half a century. Since 1960 with one Chevy store, the Tonkin family now owns 14 auto dealerships and one exotic Italian motorcycle store - Motocorsa.
Acura, Chevrolet, Dodge, Ferrari, Fisker, Honda, Hyundai, KIA, Lotus, Maserati, Mazda, Nissan, Scion, Toyota along with Aprilia, Ducati, and MV Agusta are the chosen new brands the Group offers. Of course there is a wide selection of used cars available and TonkinGreen to assist with the selection of “green cars” such as hybrids, diesels, and high mpg offerings. Ron is still quite active in the business, while sons Ed and Brad manage all levels of the corporation. The Tonkins are most certainly known for their “Love of Cars” and also for their love of the Portland Metropolitan community. The Kidney Association, Doernbecher Hospital, The Make-a-Wish Foundation, The United Way, Metropolitan Family Service and the Oregon School Foundations, are but a few of the agencies that have felt the impact of the generous spirit of this family-owned company.
The Ron Tonkin Family of Dealerships is Oregon's 17th largest private employer and was voted "One of the Best 100 companies in Oregon to Work For" as well as one of "The 100 Best Green Companies." The family-owned business is a Portland icon and has been outfitting the Pacific Northwest in automobiles for nearly 50 years.
The Ron Tonkin Family of Dealerships can be found all over the Internet on sites such as Cars.com, Oregonlive.com, Myspace and AutoTrader.com
Founded
1960
Company size
501-1,000 employees
Industry
Motor Vehicle Manufacturing
Org type
Privately Held
Headquarters
Portland, Oregon
Ron Tonkin claims he was born with gas in his veins. Because of that passion, the Tonkin family has been providing Portland families with cars and trucks for nearly half a century. Since 1960 with one Chevy store, the Tonkin family now owns 14 auto dealerships and one exotic Italian motorcycle store - Motocorsa.
Acura, Chevrolet, Dodge, Ferrari, Fisker, Honda, Hyundai, KIA, Lotus, Maserati, Mazda, Nissan, Scion, Toyota along with Aprilia, Ducati, and MV Agusta are the chosen new brands the Group offers. Of course there is a wide selection of used cars available and TonkinGreen to assist with the selection of “green cars” such as hybrids, diesels, and high mpg offerings. Ron is still quite active in the business, while sons Ed and Brad manage all levels of the corporation. The Tonkins are most certainly known for their “Love of Cars” and also for their love of the Portland Metropolitan community. The Kidney Association, Doernbecher Hospital, The Make-a-Wish Foundation, The United Way, Metropolitan Family Service and the Oregon School Foundations, are but a few of the agencies that have felt the impact of the generous spirit of this family-owned company.
The Ron Tonkin Family of Dealerships is Oregon's 17th largest private employer and was voted "One of the Best 100 companies in Oregon to Work For" as well as one of "The 100 Best Green Companies." The family-owned business is a Portland icon and has been outfitting the Pacific Northwest in automobiles for nearly 50 years.
The Ron Tonkin Family of Dealerships can be found all over the Internet on sites such as Cars.com, Oregonlive.com, Myspace and AutoTrader.com
Founded
1960
Company size
501-1,000 employees
Industry
Motor Vehicle Manufacturing
Org type
Privately Held
Headquarters
Portland, Oregon