Automotive Maintenance Coordinator - Remote
Boost your chances before you apply.
Enterprise Holdings
MO
Summary
The Maintenance Coordinator provides automotive technical support and advice to clients and vendors regarding scheduled maintenance and repair orders. They are responsible for negotiating pricing, verifying manufacturer requirements, and issuing purchase orders to ensure efficient service delivery.
Job Description
Overview
As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a Maintenance Coordinator!
The Maintenance Coordinator will primarily be responsible for providing automotive technical support and advice to Fleet Management groups, clients, and vendors related to scheduled maintenance and wear items. This position reviews repair orders according to manufacturer requirements and negotiates for proper service intervals, fluids, and pricing, prior to providing approval.
This is a full-time work from home position that will allow you to work 100% from your home residence in the Metropolitan St. Louis area or surrounding MO\IL counties. Our department operates between the hours of Monday through Friday 6 a.m. - 9 p.m. CST and Saturday 7 a.m. - 4 p.m. CST. The schedules offered are based on current business needs.
The pay range for this position is $21.59 to $24.59 per hour. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs.
- Additional compensation will be provided for weekend and evening shift differential (up to $2.00/hour)
- This position also has the opportunity to earn an additional $0.25/hr for each current ASE certification you hold in this list: A1-A9, T4, T8, C1, G1, & B5.
Enterprise Fleet Management also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more!
Company Overview
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 800,000 vehicles and growing at 5 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.
Responsibilities
Responsibilities include:
- Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
- Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services
- Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures
- Contact clients to provide recommendations, explain proposed repair procedures and gain approval
- Make recommendations to internal business partners regarding repair recommendations and cost
- Locate and suggest proper service locations for clients
Equal Opportunity Employer/Disability/Veterans #LI-REMOTE
Qualifications
Minimum Qualifications Include:
- Must be 18 years of age or older
- Must live in the St. Louis Metropolitan area or surrounding MO/IL counties
- Must live in the state of Missouri or Illinois
- Six (6) months of customer service experience required
- Six (6) months of automotive maintenance or repair experience required, experience in a lube shop, tire shop, repair facility or dealership preferred
- Degree in Automotive Technology preferred
- ASE (Automotive Service Excellence) certifications preferred
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)
- Must have the ability to meet all work from home technical requirements
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Competency Based Qualifications:
- Executing
- Customer Service
- Detail-Oriented
- Analyzing
- Communication
- Flexibility
Work from Home (WFH) Requirements:
- Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
- High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.
Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.
Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.
That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
Company size
10,001+ employees
Industry
Travel Arrangements
Org type
Privately Held
Headquarters
St. Louis, Missouri
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.
Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.
Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.
That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
Company size
10,001+ employees
Industry
Travel Arrangements
Org type
Privately Held
Headquarters
St. Louis, Missouri
