Business Intelligence Analyst
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Snap-on Inc
Libertyville, IL, US
Summary
The Automotive Equipment Technician is responsible for the installation, maintenance, and repair of automotive equipment within an assigned territory. They also manage customer relationships, sell service contracts, and ensure high levels of customer satisfaction.
Job Description
Overview
Subordinate Positions: None
Location: Libertyville, IL
Salary Range: $75,000 - $100,000 (Depending on skills and experience)
Position Summary: The Business Intelligence Analyst (BIA) plays a pivotal role in ensuring the availability, accuracy, and reliability of enterprise reporting and data integration solutions. This position is responsible for developing and supporting the SAP Business Objects (BO) reporting environment as well as monitoring, troubleshooting, and resolving SAP Data Services job issues. The BIA’s role is to deliver timely reporting, maintain data quality, and support business operations. Success in this role requires strong technical expertise, a proactive support mindset, and effective communication to technical and non-technical teams.
Responsibilities
- Design, develop, and maintain reports using SAP Business Objects tools including Web Intelligence and Universe Design Tool
- Develop and maintain BO Universes based on business requirements and data models
- Partner with business users to gather requirements and translate them into effective reporting solutions
- Work with business users to test and troubleshoot reports, update schedules, and provide report access
- Monitor, schedule, and troubleshoot SAP Data Services jobs to ensure timely and accurate data loads
- Validate data accuracy across Data Services, data warehouse, and BO reporting
- Document reporting solutions, data definitions, and Data Services workflows
- Provide end user support and training as needed
Qualifications
- Hands-on experience with SAP Data Services, including job monitoring and troubleshooting
- Two or more years experience with SAP Business Objects WebI Reporting, and Universe design
- Bachelor’s degree in Management Information Systems, Computer Science, Analytics, Finance, Accounting or equivalent experience
- Proficiency in SQL and relational databases (e.g. SQL Server, Oracle, SAP HANA)
- Knowledge in ETL processes, Data Warehouse modeling, and reporting best practices
- Prior experience in production support environment and issue resolution
The following characteristics:
- Strong problem-solving mindset, especially in business user support and troubleshooting scenarios
- Conduct effective stakeholder interviews and translate documentation into requirements
- Effective communication of technical and non-technical concepts to stakeholders at various levels
- Excellent time management and prioritization skills, with the ability to handle multiple tasks
- Detail oriented with a focus on data accuracy, quality, and reliability
- Adaptable and open to learning new tools, processes, and technologies
- Capacity to learn the Snap-on Credit Business model for all products segments and their life cycle
Effort: This position may require some nights and weekends, based on project deadlines
Working Environment: Normal office environment (On-Site)
Snap-on Incorporated is a leading global innovator, manufacturer, and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks including those working in vehicle repair, aerospace, the military, natural resources, and manufacturing. From its founding in 1920, Snap-on has been recognized as the mark of the serious and the outward sign of the pride and dignity working men and women take in their professions. Products and services are sold through the company’s network of widely recognized franchisee vans, as well as through direct and distributor channels, under a variety of notable brands. The company also provides financing programs to facilitate the sales of its products and to support its franchise business. Snap-on, an S&P 500 company, generated sales of $4.7 billion in 2025, and is headquartered in Kenosha, Wisconsin.
Founded
1920
Company size
10,001+ employees
Industry
Machinery Manufacturing
Org type
Public Company
Headquarters
Kenosha, Wisconsin
Snap-on Incorporated is a leading global innovator, manufacturer, and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks including those working in vehicle repair, aerospace, the military, natural resources, and manufacturing. From its founding in 1920, Snap-on has been recognized as the mark of the serious and the outward sign of the pride and dignity working men and women take in their professions. Products and services are sold through the company’s network of widely recognized franchisee vans, as well as through direct and distributor channels, under a variety of notable brands. The company also provides financing programs to facilitate the sales of its products and to support its franchise business. Snap-on, an S&P 500 company, generated sales of $4.7 billion in 2025, and is headquartered in Kenosha, Wisconsin.
Founded
1920
Company size
10,001+ employees
Industry
Machinery Manufacturing
Org type
Public Company
Headquarters
Kenosha, Wisconsin
