Automotive Cashier / Assistant CRM
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Schaumburg Honda Automobiles
Schaumburg, IL, US
Summary
The role involves managing cashier duties, processing payments, and providing professional customer service in person and over the phone. Additionally, the assistant will perform administrative tasks and maintain accurate customer data within the CRM system.
Job Description
Cashier / Assistant CRM
We’re looking for a friendly, organized, and dependable Cashier / Assistant CRM to join our team. This position is more than just handling payments—you’ll play an important role in creating a positive customer experience, assisting with day-to-day office operations, and helping keep our customer communication running smoothly.
If you’re someone who enjoys working with people, is comfortable on the computer, and can stay organized in a fast-paced environment, we’d love to hear from you!
Responsibilities
- Greet and assist customers in a friendly, professional manner
- Handle cashier duties and process customer payments accurately
- Answer incoming phone calls and direct calls as needed
- Return and respond to customer voicemails
- Assist with customer follow-up and CRM-related tasks
- Answer customer questions and provide helpful assistance
- Perform light office and administrative duties
- Maintain accurate data entry and customer information
- Assist with other general duties as needed
Schedule and Compensation
- Starting pay: $18 per hour
- Monthly bonus opportunity
- Full-time and part-time positions available
- Full-time schedule: 10:00 AM – 7:00 PM
- Approximately 1–2 Saturdays per month, with Saturday hours of 7:00 AM – 4:00 PM
Requirements
- High school diploma or GED required; prior BDC, sales, or customer service experience preferred.
- Excellent communication skills — comfortable on the phone, via text, and over email.
- Proficiency with CRM tools; experience with dealership CRM platforms is a plus.
- Self-motivated, goal-driven, and able to maintain enthusiasm through high call volumes.
- Valid driver's license with an acceptable driving record.
Benefits
- Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
- Competitive 401(k): Build your future with our retirement savings plan.
- Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
- Paid Maternity & Paternity Leave: Support for new mothers and fathers.
- Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
- Employee Discounts: Discounts on vehicle servicing and new car purchases.
- Continuous Training & Mentorship: Grow professionally and advance your career within our group.
- Employee Tenure & Recognition Program: We celebrate milestones and contributions.
- Fun Company Events: Awesome experiences for employees and their families!
About Rohrman Automotive Group
Rohrman Automotive Group is one of the Midwest's most respected dealership groups, with locations across Indiana, Illinois, and Wisconsin representing a wide range of top automotive brands. We are a family-rooted organization built on a culture of accountability, performance, and people.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
