Atlassian Consultant

Cprime is an AI-first, human-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking.  Founded in 2003 and headquartered in the US, our clients span the globe and include more than 300 of the Fortune 500 companies.  We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility to enable intelligent enterprises where people and AI orchestrate as one. 

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We’re looking for a hands-on Atlassian Consultant to support a client that is newly migrating to Jira Cloud. This is not a formal training role, instead, you’ll be embedded with the team onsite, helping drive day-to-day adoption, answering questions in real time, and upskilling users organically.

The goal is simple: help teams get comfortable using Jira and Confluence Cloud and ensure they’re set up for long-term success.

What You’ll Be Doing:

• Provide onsite, hands-on support to teams adopting Jira Cloud and Confluence Cloud
• Guide users through day-to-day usage (creating tickets, workflows, dashboards, reporting, etc.)
• Help onboard teams into Jira Cloud and ensure proper setup and usage
• Answer ad hoc questions and troubleshoot issues in real time
• Partner with stakeholders to improve adoption and best practices
• Support light configuration where needed (workflows, boards, permissions, etc.)
• Act as a go-to Atlassian expert for the client during the engagement

What We’re Looking For:

• 5+ years of experience working with Atlassian tools, specifically Jira and Confluence
• Strong experience with Jira Cloud (not just Server/Data Center)
• Proven ability to support adoption and user enablement (informal coaching vs. structured training)
• Comfortable working onsite and engaging directly with cross-functional teams
• Ability to simplify concepts and help non-technical users get up to speed quickly
• Strong problem-solving skills and a proactive, hands-on approach

Nice to Have:

• Experience supporting organizations new to Jira Cloud
• Atlassian certifications (ACP)
• Background in Agile environments (Scrum/Kanban)
• Experience with basic Jira configuration and administration

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Third party candidates will not be considered for this opportunity. Cprime does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Cprime employees, or any other company location. Cprime is not responsible for any fees related to unsolicited resumes.

What We Believe In

At Cprime we believe in facilitating social justice action internally, in industry, and within our communities.  We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement    

Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.