Associate - The Address

The main purpose of the Address Store Associate (part-time) is:

•        To provide exceptional guest service to all guests at The Address, a specialty department store curated for the modest fashion consumer.

Primary Responsibilities:

•        Provide exceptional guest service by greeting and conversing with guests and determining their needs.
•        Greet guests courteously, uncovering their needs, and giving polite parting remarks.
•        Assist guests with product questions or general questions concerning American Dream and the local region.
•        Prepare and organize product for display and purchase.
•        Maintain specific product area as determined by the supervisory team.
•        Communicate inventory levels to the manager and buyers on the specific product area.
•        Communicate with manager/buyers on sales of specific products.
•        Understand specific product area knowledge- features, other product options and benefits.
•        Restock displays as needed.
•        Organize and maintain specific product backstock.
•        Oversee safety and cleanliness of selling area.
•        Process and count out funds accurately and timely following established cash handling procedures.
•        Maintain knowledge of Loss Prevention procedures.
•        Utilizing suggestive selling techniques to increase sales.
•        Maintain knowledge of current sales, promotions, and discounts.
•        Recommend, select, and assist in locating merchandise based on guests' needs and questions.
•        Utilize the POS system to ring up merchandise sales.
•        Collect the proper payment per transaction; either by processing a credit card or collecting cash, and determine the correct change (if needed)
•        Account for all transactions; maintain an accurate cash count and balance the till at the end of each shift
•        Perform other duties as assigned.

Desired Qualifications:

•        Must be at least 16 years of age.
•        Outstanding guest service skills.
•        Previous retail/experience preferred.
•        Previous cash handling experience preferred.
•        Previous guest service experience preferred.
•        Basic knowledge of computers is preferred.
•        Ability to communicate clearly and effectively with guests.
•        Ability to communicate clearly and effectively with supervisory staff and buying office.
•        Basic math skills.
•        Point of Sale experience preferred.
•        Interpersonal skills -- working alone and with team

Physical Job Requirements:

•        Stand and move - frequently, 90% of time
•        Perform repetitive motion (using keyboard) - frequently, 90% of time
•        Kneel and bend - occasionally,30% of time
•        Reach at or below shoulder level - frequently, 90% of time
•        Reach at or above shoulder level - infrequently, 10% of time
•        Stoop/Squat - infrequently, 10%
•        Lifting/carry up to 10 pounds - occasionally, 30% of time
•        Lift/Carry up to 30 lbs. - infrequently, 20% of time
•        Ability to lift up to 50 pounds - infrequently, 10%
•        Handle larger items such as boxes or packages - infrequently, 10% of time
•        Must be available holidays, days, evening, and weekends

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law