Associate Director Revenue Cycle & Coding
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Cooper University Hospital
Camden, NJ, US
Summary
The Associate Director provides strategic leadership for professional revenue cycle functions across the Surgical Services Institute to optimize financial performance and revenue integrity. They collaborate with clinical and operational leadership to implement process improvements, monitor key performance metrics, and ensure regulatory compliance.
Job Description
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Associate Director of Revenue Cycle is responsible for the strategic oversight, optimization, and performance of the professional revenue cycle across the Surgical Services Institute. This leader partners with physician, operational, and finance leadership to maximize revenue integrity, improve financial performance, enhance patient access, and ensure compliance with regulatory and payer requirements.The Associate Director leads revenue cycle initiatives across multiple surgical specialties, utilizing data analytics and process improvement methodologies to improve key performance indicators while supporting exceptional patient and provider experiences.
Key Responsibilities
- Provide strategic leadership for all professional revenue cycle functions across the Surgical Services Institute.
- Develop and implement revenue cycle strategies that improve collections, reduce denials, optimize reimbursement, and strengthen financial performance.
- Monitor and improve key performance metrics including charge capture, coding accuracy, accounts receivable, denial rates, clean claim rate, reimbursement, lag days, and cash collections.
- Partner with Practice Administrators, Division Chiefs, physicians, and Revenue Cycle leadership to identify opportunities for operational improvement.
- Collaborate with Coding, Patient Access, Patient Financial Services, Managed Care, Compliance, Clinical Documentation Integrity, and Finance to improve revenue integrity.
- Lead denial prevention and appeals strategies through root cause analysis and corrective action planning.
- Oversee revenue cycle dashboards and reporting, providing actionable recommendations to executive leadership.
- Ensure timely and accurate charge capture and documentation processes across all surgical specialties.
- Identify opportunities to optimize scheduling, registration, authorizations, referrals, and front-end workflows that impact reimbursement.
- Lead multidisciplinary performance improvement initiatives utilizing Lean, Six Sigma, or similar methodologies.
- Maintain compliance with federal and state regulations, payer requirements, CMS guidelines, and organizational policies.
- Support physician onboarding, education, and ongoing training related to documentation, coding, and revenue optimization.
- Develop business cases and financial analyses supporting new clinical programs and growth initiatives.
- Foster strong relationships across clinical, operational, and financial teams to drive accountability and continuous improvement.
Experience Required
- Seven to ten years of progressively responsible healthcare revenue cycle experience.
- Minimum of five years of leadership experience.
- Experience managing professional revenue cycle operations within a large physician practice, academic medical center, or integrated health system.
- Experience with surgical specialties strongly preferred.
- Demonstrated success improving revenue cycle performance through analytics, process improvement, and operational leadership.
Education Requirements
- Bachelor's degree in Healthcare Administration, Business Administration, Finance, or related field required.
- Master's degree (MHA, MBA, MPH, or related discipline) preferred.
License/Certification Requirements
Certified coder certification preferred
Special Requirements
- Comprehensive knowledge of professional billing, coding, reimbursement methodologies, payer regulations, and revenue cycle best practices.
- Strong understanding of CPT, ICD-10, HCPCS, CMS regulations, and commercial payer requirements.
- Expertise in revenue cycle analytics and performance dashboard development.
- Advanced financial analysis and operational problem-solving skills.
- Excellent leadership, communication, and relationship management abilities.
- Experience with Epic and revenue cycle reporting tools preferred.
Salary Min ($)
USD $45.00
Salary Max ($)
USD $78.00
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts.
Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care.
Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell.
Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.
Founded
1887
Company size
10,001+ employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Camden, NJ
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts.
Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care.
Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell.
Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.
Founded
1887
Company size
10,001+ employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Camden, NJ
