ASSOCIATE DIRECTOR, PRIVATE WEALTH CLIENT SERVICES

Job DetailsLevel: ExperiencedJob Location: New York Office - New York, NY 10017Salary Range: $100,000.00 - $130,000.00 Salary/yearAbout Cresset

Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized—integrated, intentional, and aligned with each client’s vision of success.

We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.

Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron’s  among the nation’s top RIA firms, and as one of the industry’s best places to work,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.

Job Description

Cresset is seeking an Associate Director, Private Wealth Client Services with 5+ years of experience managing the administrative and private banking needs for high net worth and ultra-high net worth clientele. The candidate will serve as a primary point of contact for clients and collaborate with a portfolio manager to build strong relationships and to drive retention and growth by providing a superior experience.

Key Responsibilities

Manage client relationships on multi-custodial platforms
Serve as a primary lead for client onboarding, investment implementation, and private banking services
Create and implement customized onboarding experience for high net-worth clients
Transfer and reconcile assets from contra firms
Implement new investment strategies and hire managers as directed by advisor
Prepare client subscription and redemption documents related to alternative investments
Manage client billing (assign attributes, start/end dates, raising cash)
Assist with client inquiries regarding inflow and outflows
Establish lines of credit/margin
Establish 529 accounts
Manage client donor advised/charitable distributions
Attend quarterly client portfolio review meetings as needed (FO)
Serve as a liaison between Cresset and client CPA’s and attorneys (FO)
Manage tax document facilitation with client CPA’s (FO)
Identify new technology and opportunities to enhance client experience and promote internal scalability

QualificationsQualifications

Bachelor’s degree in Business, Finance, or a related field or equivalent industry experience
5+ plus years’ financial services experience working with ultra-high net worth clients
Knowledge of Fidelity and Schwab custodial platforms a plus
Operate in a dynamic and fast-paced environment is essential
Approach problems with creativity, innovation, and tenacity
Possess a strong sense of urgency
Think strategically and operate independently
Multitask to successfully manage multiple assignments simultaneously
Evaluate and prioritize tasks to meet deadlines
Organize and create structure for client relationships
Collaborate and provide meaningful input to the team
Adapt, improvise, and overcome challenges
Quickly and efficiently process and absorb information
Strong attention to detail to achieve thoroughness and accuracy when accomplishing a task
Establish and maintain positive working relationships with clients, peers, CPAs, attorneys, and other professionals
Proactively approach problem solving with strong decision-making capability
Proven ability to handle confidential information with discretion and demonstrate the highest level of client service, ethics, and integrity
Excellent communication skills, both written and verbal
Proficient in the use of Salesforce, Microsoft Office programs including Word, Excel,
PowerPoint and Outlook

What We Offer:

At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority.  Starting base salary is $100,000 - $130,000.  Salary will be based on factors including, but not limited to, experience, licenses/certifications, industry knowledge, and geographic location. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs. 

Equal Employment Opportunity

It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset’s policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.

Everything Starts With Culture.

Our Vision

We exist to optimize wealth and elevate life—giving clients the time, clarity, and trusted partnership to pursue what matters most.

Our Values

*Disclosures related to awards, recognitions, and rankings available here.

Cresset refers to Cresset Capital Management, and all its respective subsidiaries and affiliates. Cresset Asset Management, LLC, also conducts advisory business under the names of Cresset Sports & Entertainment, CH Investment Partners, and Cresset Capital. Cresset provides investment advisory, family office, and other services to individuals, families, and institutional clients. Cresset also provides investment advisory services to investment vehicles investing in private equity, real estate, and other investment opportunities. Cresset Asset Management, LLC is an SEC registered investment advisor. SEC registration does not imply any specific level of skill or training.