Associate

Job DetailsJob Location: Fargo Downt - Fargo, ND 58102Salary Range: $17.80 - $26.70 HourlyJob Category: Banking
Start a challenging and rewarding career with American Federal, a financially strong, employee-owned community bank offering top-tier benefits, paid time off, an exciting work environment, and more!

American Federal Bank is actively seeking a self-motivated and relational team player to join its Fargo Downtown Sales Office. This full-time benefited position is an integral part of the Sales Office support and service team, is customer service focused and provides a wide range of duties.

Essential Roles & Responsibilities

Provide exceptional customer service
Build long-term, personal relationships to meet client needs
Complete deposit, loan, and cash-handling transactions
May assist with account opening and delivery of deposit and consumer loan products and services
May provide administrative support related to loan processing, documentation, and account maintenance 
Solutions focused in assisting clients with questions and resolving problems as they arise
Identify sales opportunities and referrals to Sales Bankers and Registered Representatives
Support and service of consumer and business relationships
Maintain operational accuracy and compliance within established bank policies and procedures and applicable governmental regulatory laws, regulations, and reporting requirements

Essential Qualifications

Experience and Knowledge

High school diploma or equivalent required; associate degree in business, finance, accounting, or related field preferred
Previous banking, financial services, or customer-facing retail experience preferred
Excellent customer relations, interpersonal, communication, organizational, delegation, and team player skills
Ability to learn and maintain knowledge of the rules, regulations, policies, and procedures governing Consumer, Mortgage and Ag and Business lending

Skills and Abilities

Personal computer skills, including Microsoft Word and Excel
Self-directed learner with demonstrated initiative, interest, and ability to learn and maintain skills and knowledge of operating and regulatory systems
Organization and management of multiple requests and priorities
Commitment to American Federal values, including honesty, integrity, and trustworthiness

Member FDIC
Equal Opportunity/Affirmative Action Employer
Including Protected Veterans and Individuals with Disabilities

Come work for an industry-leading financial services provider that invests in its employees and discover the employee-owned difference. Apply today!