Assistant Site Manager I
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Canon Business Process Services, Inc.
San Diego, CA, US
Summary
The Assistant Site Manager supervises staff to ensure quality and productivity standards are met at client accounts. They also assist with payroll, billing, budget management, and maintaining equipment.
Job Description
Overview
Under general direction, supervises the staff performing contracted activities at client accounts. Ensures staff is meeting quality and productivity standards as defined by client and manager.
Responsibilities
- Assist with the management of all services contracted by client at the assigned site
- Ensure staff is meeting quality and productivity standards as defined by client and manager
- Ensure proper maintenance and usage of all equipment and supplies
- Interface with the client, Operations team, and Corporate departments
- Assist manager with the completion of staff payroll, site billing, service enhancements and employee of the month nominations on a timely basis
- Supervise tasks or special projects and ensure their completion by set deadlines
- Initiate communication and problem solving with manager in addressing client’s issues
- Assist manager to manage budget and control expenses effectively
- Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
- May contact and negotiate with outside vendors, if necessary
- Perform other duties as requested by Site Manager and client
Qualifications
- Associate's Degree preferred or equivalent experience
- 2 or more years supervisory experience preferred in reprographic/mail setting
- Excellent customer service, professional attitude and appearance are a must
- Ability to work overtime & meet deadlines
- Possess strong communication skills
PHYSICAL DEMANDS
- Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing
- May lift and/or move up to 50 lbs
What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
Canon Business Process Services helps clients enable business agility, digital transformation and lead an increasingly evolving workforce. We solve these challenges by leveraging our experienced team backed by Six Sigma expertise and best-in-class technology. With professionals across the US and in the Philippines, we have been named a Global Outsourcing 100 Leader by IAOP for the 19th straight year. Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at cbps.canon.com and follow us on Twitter @CanonBPO.
Company size
1,001-5,000 employees
Industry
Information Technology
Org type
Public Company
Headquarters
New York, NY
Canon Business Process Services helps clients enable business agility, digital transformation and lead an increasingly evolving workforce. We solve these challenges by leveraging our experienced team backed by Six Sigma expertise and best-in-class technology. With professionals across the US and in the Philippines, we have been named a Global Outsourcing 100 Leader by IAOP for the 19th straight year. Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at cbps.canon.com and follow us on Twitter @CanonBPO.
Company size
1,001-5,000 employees
Industry
Information Technology
Org type
Public Company
Headquarters
New York, NY