Assistant Program Director (Stephan Russo Residence)

Job Details: Job Location: 107th Street Residence - New York, NY, Salary Range: $70000.00 - $75000.00Salary/year, Program Description: Stephen Russo Residence (W 107th Street), is a permanent supportive housing residence for formerly homeless adults with mental health and co-occurring disorders. Services include case management, harm reduction, housing readiness, counseling, medical and psychiatric services, groups and recreation, and 24-hour 7 day a week front desk concierge.

Position Summary: Provide support and clinical supervision to case managers and other social service staff with the goal of excellent service provision and helping clients to remain stably housed in a supportive environment while optimizing tenant health and well-being.

Schedule: Sunday-Thursday 9:00am to 5:00pm

Salary Range: $70,000-$75,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

 
Roles, Responsibilities and Essential Duties: Role, Responsibilities, and Essential Duties

Ensure provision of quality and timely services, including psychiatric and medical care, entitlements, assessment & treatment planning, and linkages to day programs, clubhouses, employment, and recovery. Act as Liaison with on-site medical and psychiatric team. Coordinate and manage day to day program operations along with Program Director.

Supervision of case management staff
Ensure that all documentation (including, but not limited to, progress notes, service plans, health forms, reports, etc.) is completed by direct service staff in a timely manner and within established deadlines as per agency and funding sources standards; provide coaching on policies and clinical practice.
Support evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, harm reduction, and strengths-based approach
Ensure collection, tracking, and analysis of data, with a results-oriented mindset.
Provide weekly supervision to staff; promote staff development, evaluate their work and initiate disciplinary action when required;
Participate in new client interviews, intakes and admission meetings
Coordinate client care with all onsite treatment providers, serve as liaison with medical and psychiatric staff
Assist with audit preparation and performance improvement plans as needed
Assist Program Director with daily program operations, serve as senior leader in Program Director’s absence
Interface with various community agencies, funders and stakeholders relevant to our client population
Coordinate the scheduling of all contracted treatment providers and consultants.
Collaborate with staff in other GRCC programs to coordinate client service
Work with the Clinical Integration Team on the clinical best practices initiative
Attend staff meetings, case conferences, training programs and supervision meetings
Participate in developing group curriculum and facilitate group activities as needed
Other duties as required

Qualifications/ Educational Requirements

Master’s Degree Preferred, Bachelor’s Degree considered with significant experience
Supervisory experience required
Experience in supportive housing a strong plus
Experience working with individuals diagnosed with mental illness, substance use and homelessness strongly preferred.
Bilingual (English and Spanish) a plus

Skills, Knowledge and Abilities

Strong leadership skills
Understanding of homelessness, housing first, client centered approach, and harm reduction models preferred
Ability to multi-task/work in a fast-paced environment
Excellent verbal and written communications skills
Strong interpersonal skills
Ability to work to collect, track, and analyze data
Team oriented
Good judgment and problem-solving skills
Strong organizational skills
Computer literate

Computer Skills: To perform this job successfully, an individual should have/ be:

Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook
Able to use or learn to use AWARDS database
Familiar with cloud-based payroll platforms such as Paycom (supervisor/manager functionality)
Able to use or learn other electronic databases, programs, and funder-related software as needed

Physical Requirements

Frequent walking and standing, occasional lifting

Work Environment

Indoor office
Some visits to client rooms required

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.