Assistant Program Director - LICSW LMHC LMFT - Mobile Crisis Intervention
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Riverside Community Care
Milford, MA, US
Summary
The Assistant Program Director provides clinical and administrative oversight for the Mobile Crisis Intervention team, including 24-hour on-call support and staff supervision. They also manage regulatory compliance, billing accuracy, and facility operations to ensure high-quality crisis stabilization services.
Job Description
Riverside Community Care
Love what you do!
Assistant Program Director
*Independent Clinical Licensure Required*
Riverside is seeking a passionate clinician to join our Mobile Crisis Intervention (MCI) team in Milford! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!
The Mobile Crisis Intervention (MCI) program provides crisis and behavioral health assessment, intervention, and stabilization services 24 hours per day, seven days per week, and 365 days per year (24/7/365) for individuals of all ages who are experiencing a behavioral health crisis. The mission of MCI is to respond rapidly, assess effectively, and deliver a course of treatment intended to promote recovery, ensure safety, and stabilize the crisis in a manner that allows the person served to receive medically necessary services in the community, or if medically necessary, in an inpatient or 24-hour diversionary level of care.
Among other assigned tasks, the APD will be responsible for:
- Provides 24-hour clinical and administrative back-up on-call support to MCI/CCS/Respite staff in rotation with other MCI/CCS/Respite Management.
- Ensures that all required clinical, administrative forms, and releases are completed.
- Helps to monitor and ensure quality of care and adherence to regulations in service provision, risk assessment, collaboration and documentation.
- Provides as-needed support and oversight for telephone screening and triage to consumers calling MCI 24-hour hotline.
- Assists the leadership team in managing the day-to-day operations related to regulatory compliance, accurate billing, EHR data entry, contract related data management and facility purchasing.
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Facilitates scheduled staff meetings in collaboration with Program Director.
Schedule: Monday - Friday 9am-5pm (40 hours), must have flexibility to work evenings and weekends as needed to support a 24/7/365 program
Pay Rate: $92,812.72/salaried
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits include:
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Twelve paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
Our Benefits
Our Culture
Hear what employees think about working for Riverside!
A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.
We are dedicated to:
Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.
Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.
Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.
Families and children who have experienced domestic violence.
Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.
Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.
We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals. Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.
You can count on Riverside when you or someone you know needs help. We take your trust seriously and work hard to make a difference by delivering integrated, quality care.
Founded
1990
Company size
1,001-5,000 employees
Industry
Mental Health Care
Org type
Nonprofit
Headquarters
Dedham, MA
A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.
We are dedicated to:
Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.
Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.
Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.
Families and children who have experienced domestic violence.
Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.
Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.
We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals. Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.
You can count on Riverside when you or someone you know needs help. We take your trust seriously and work hard to make a difference by delivering integrated, quality care.
Founded
1990
Company size
1,001-5,000 employees
Industry
Mental Health Care
Org type
Nonprofit
Headquarters
Dedham, MA