Assistant Manager - Adios Amigos
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DARK MATTER LLC
NY
Summary
Assist the Store Manager in training the barista team and managing daily operational performance. Lead by example in customer service while executing tasks related to inventory, scheduling, and store maintenance.
Job Description
Job DetailsJob Location: New York, NY 10003Salary Range: $20.00 - $20.00 HourlyAssistant Manager - Adios Amigos
The role of the Assistant Store Manager is to assist the Store Manager in training and developing the barista team and managing store performance. This position is supplemental for achieving the store's daily and weekly operational expectations, leading by example through excellent customer service, and delegating/executing all necessary tasks for the store to run efficiently. This form describes the general nature of the position. Job responsibilities can change based on operational needs.
The Assistant Store Manager position is full-time (30- 35 hours per week) with a pay rate of $20.00/hr. After 90 days, Assistant Managers are eligible for comprehensive health insurance, including medical, dental, vision, accident, critical illness, STD/LTD, and voluntary life insurance. Additionally, we provide 401(k) options for all employees.
Leadership
Effectively demonstrate excellent customer service by setting a high-performance standard in skills, knowledge, and customer navigation.
Provide regular coaching to the staff on elevating performance regarding barista skills and customer service.
Support the Store Manager in hiring efforts and disciplinary actions and assist in first-round candidate screening.
Support Store Manager in scheduling and filling in for unexpected shift absences
Collaborate with Store Manager in setting and fostering store culture.
Training and Development
Ensure the barista team meets all operating standards
Complete all training and development documentation and reporting delegated by the Store Manager
Give constructive, in-the-moment feedback to baristas as it pertains to barista knowledge and skills
Navigate disciplinary measures with the Store Manager when performance is below company standards and assist in building improvement plans when necessary.
Report individual progress of baristas to the Store Manager regularly and effectively collect data for reference purposes during employee evaluations.
Ensure adherence to store systems and procedures, including shift change checklists, putting away deliveries, and …
Store Performance
The assistant manager supports the store manager in setting pars for coffee, ordering, and receiving. Assist in flawlessly executing all reporting throughout the week.
Utilize waste logs to inform ordering adjustments and minimize waste.
Be an effective leader in assisting the store manager in protecting and maintaining store assets, cleanliness, safety, and health.
Assist in creating effective merchandising on display shelves and monitor FIFO practices.
Use good judgment to manage resources, labor, and inventory to positively impact store performance, goal achievement, and efficiency.
Qualifications
In a world driven by technology and science, we are the gravitational resistance rooted in skill and philosophy. An innovative culinary family fueled by community and passion to deliver the most intellectually honest coffee you will experience.
Dark Matter Coffee™ adheres to a philosophy where quality coffees are sourced based on traceability, innovation and social responsibility. Sustainability and fair business practices are very important to us. While aligning with organizations like Fair Trade Alliance, Rainforest Alliance or UTZ, help to ensure fair practices, we have also created direct partnerships with farmers in El Salvador, Guatemala and Mexico. These partnerships have grown to become family, allowing us to directly source our beans from the plant to the cup. This sourcing transparency yields fair business practices and unparalleled quality control, a difference that can be tasted in every cup.
Founded
2007
Company size
51-200 employees
Industry
Food and Beverage Services
Org type
Privately Held
Headquarters
Chicago, IL
In a world driven by technology and science, we are the gravitational resistance rooted in skill and philosophy. An innovative culinary family fueled by community and passion to deliver the most intellectually honest coffee you will experience.
Dark Matter Coffee™ adheres to a philosophy where quality coffees are sourced based on traceability, innovation and social responsibility. Sustainability and fair business practices are very important to us. While aligning with organizations like Fair Trade Alliance, Rainforest Alliance or UTZ, help to ensure fair practices, we have also created direct partnerships with farmers in El Salvador, Guatemala and Mexico. These partnerships have grown to become family, allowing us to directly source our beans from the plant to the cup. This sourcing transparency yields fair business practices and unparalleled quality control, a difference that can be tasted in every cup.
Founded
2007
Company size
51-200 employees
Industry
Food and Beverage Services
Org type
Privately Held
Headquarters
Chicago, IL