Assistant Manager

Job DetailsJob Location: TB 1935 West Mallard Creek Church Rd Charlotte, NC | 041914 - Charlotte, NC 28262Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience. 

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions:

Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment. 
Inventory management - Manage inventory and monitor the effective execution of company policies. 
Financial accountability - Optimize profit and control costs. 

QualificationsJob Requirements:

High School Diploma or GED,

2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.

Basic personal computer literacy

Must pass background check criteria and drug test.

Must have reliable transportation.

Able to tolerate standing, walking, lifting up to 50 lbs.