Assistant Manager
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SHM LLC
Toledo, OH, US
Summary
The Assistant Manager supports daily operations of multi-unit residential communities, focusing on leasing, resident relations, and site maintenance. Key duties include processing HUD and LIHTC compliance, managing rent collections, and coordinating unit turnovers.
Job Description
About the Role:
SH Management is seeking a reliable and detail-oriented Assistant Property Manager to help oversee the daily operations of our multi-unit residential communities. This role supports the Property Manager with leasing, compliance, resident relations, and site operations to ensure the property runs efficiently and meets ownership goals.
What You’ll Do:
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Assist with day-to-day property operations, leasing, and resident services
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Process all compliance with HUD and LIHTC requirements
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Help prepare for property inspections and audits
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Maintain accurate resident files and computer records
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Conduct site inspections and report maintenance issues
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Coordinate unit turnover and show vacant apartments to prospective tenants
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Process rent collections and handle delinquent accounts
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Respond to emergencies and assist with incident documentation
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Supervise vendors and site staff when needed
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Perform other tasks assigned by the Property Manager or Regional Manager
What We’re Looking For:
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High school diploma (required); industry training or certifications (COS, Tax Credit) a plus
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2–3 years of experience in residential property management
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Working knowledge of affordable housing programs (HUD, LIHTC, Section 8)
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Familiarity with Fair Housing laws and property compliance
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Strong computer skills (Microsoft Office; RealPage experience preferred)
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Professional appearance and excellent communication skills
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Organized, dependable, and customer-service oriented
Key Skills:
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Teamwork & time management
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Problem-solving & decision-making
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Attention to detail & organization
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Active listening & clear communication
