Assistant Director, Clinical Education Operations

Assistant Director, Clinical Education Operations

The Assistant Director, Clinical Education Operations provides
leadership and operational oversight for clinical education programs, including
clinical rotation scheduling, credentialing systems, and clinical education
coordinators. Ensure accurate scheduling, data integrity, accreditation
compliance, and a high-quality clinical education experience for medical
students.

This role will report to the Director, Clinical Education Operations.

Essential Functions

1. Program Operations

• Oversee daily operations of clinical rotation programs
  including:
• Clinical
  scheduling for third and fourth year rotations
• Clinical
  site placement
• Rotation
  database management and reporting
• Clinical
  degree audits
• Ensure students are appropriately scheduled to meet academic
  requirements and graduate on time.

2. Staff Leadership and Supervision

Manage clinical education staff including coordinators and
scheduling personnel.

Responsibilities include:

• Hiring,
  training, mentoring, and supervising staff
• Assigning
  priorities and monitoring workloads
• Conducting
  staff meetings and performance evaluations
• Ensuring
  consistent operational standards across teams.

3. Clinical Scheduling Oversight

Direct scheduling activities for all clinical students.

Responsibilities include:

• Monitoring
  student rotation schedules
• Ensuring
  completion of required clerkships and electives
• Maintaining
  schedule accuracy for reporting and accreditation
• Addressing
  scheduling conflicts and escalated student concerns.
• Ensure
  correct sites are scheduled while keeping in mind RVU accreditation
  requirements and state requirements.

4. Data Systems and Reporting

Oversee clinical education data systems.

Responsibilities include:

• Managing
  rotation management systems
• Maintaining
  clinical site databases
• Ensuring
  accurate data entry and reporting
• Developing
  reports for program evaluation and accreditation.

5. Compliance and Accreditation

Ensure all clinical education activities comply with
institutional and regulatory requirements.

Responsibilities include:

• Maintaining
  FERPA compliance
• Ensure
  student scheduling is in compliance with Registrar and Financial Aid
• Supporting
  accreditation and program review processes
• Ensuring
  adherence to institutional policies.

6. Stakeholder Collaboration

• Serve as liaison between:

  Students
  Clinical
  student administrators
  Hospital
  Partnerships Team
  Academic
  and operational leadership

• Facilitate communication to ensure smooth clinical rotation
  operations.

7. Process Improvement and Strategic Planning

Identify opportunities to improve clinical education
processes.

Responsibilities include:

• Developing
  workflow improvements
• Implementing
  new technology solutions
• Standardizing
  scheduling processes
• Supporting
  departmental strategic initiatives.

8. Other Duties

• Provide
  coverage for clinical education operations as needed to ensure
  uninterrupted service to students, faculty and staff.
• Support
  institutional initiatives and special projects as assigned.
• Represent
  clinical education operations in institutional meetings and strategic
  discussions.
• Perform
  other duties and special projects assigned by leadership.

This description is not intended to be all-inclusive.
This position may perform other related duties as required to meet the ongoing
needs of the department/institution

Essential Knowledge,
Skills, and Abilities

• Strong
  leadership and staff management skills
• Knowledge
  of clinical rotation scheduling and medical education processes
• Advanced
  organizational and problem-solving abilities
• Strong
  communication and interpersonal skills
• Ability
  to manage complex data systems and reporting tools
• Proficiency
  with Microsoft Office and clinical education software systems.

Qualifications

• Bachelor’s
  degree in healthcare administration, education, business administration,
  or related field OR equivalent professional experience
• 3–5
  years experience in clinical education, scheduling, or academic
  administration
• 2+
  years of supervisory or leadership experience.

Preferred Qualifications

• Master’s
  degree in healthcare administration, education, or related field
• Experience
  working in medical education or academic health systems
• Experience
  with clinical rotation management systems such as New Innovations,
  Clinician Nexus, or similar platforms.

Work Environment

• Hybrid work schedule within a collaborative operational environment
  supporting medical education programs.

Hours & Travel

• Standard
  full-time work schedule
• Extended
  hours may be required during peak scheduling periods
• Travel may be required

The anticipated salary range for the Assistant Director, Clinical Education Operations is $90,000 - $100,000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate. This information is provided per NYS local law.

We Are

·       Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.

·       A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.

·       Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.

·       Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care.

·       Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes.

About University Support Services, LLC
University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.

USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.