Assistant Athletic Director for Logistics

Job DetailsJob Location: Barton College - Wilson, NC 27893The Assistant Athletic Director is a key member of the intercollegiate athletics leadership team and supports the Director of Athletics in the administration and daily operation of the department. The position provides leadership and oversight in student-athlete engagement, team travel, ticketing and game-day operations, and other administrative functions that support a successful student-athlete experience. The successful candidate will be highly organized, collaborative, service-oriented, and comfortable working in a fast-paced small-college athletics environment. This position requires frequent interaction with student-athletes, coaches, administrators, campus partners, vendors, transportation providers, and conference representatives.

Essential Responsibilities

Team Travel

● Coordinate and oversee team travel arrangements for athletic contests, tournaments, championships, and other approved department activities.

● Develop travel itineraries and communicate travel details to coaches, teams, transportation providers, and appropriate campus personnel.

● Coordinate transportation, lodging, meals, and other travel-related services.

● Work with coaches to establish travel plans that meet institutional policies, budget parameters, and competitive schedules.

● Maintain accurate records of travel arrangements, confirmations, invoices, and related documentation.

● Establish and maintain relationships with hotels, bus companies, rental agencies, and other travel vendors.

● Assist with emergency or last-minute travel changes and provide appropriate support to teams while traveling.

● Monitor travel expenses and work with the Director of Athletics and appropriate campus offices to ensure responsible use of departmental resources. ● Coordinate championship and postseason travel as assigned. ● Assist with travel-related risk management and ensure appropriate procedures are followed. ● Communicate changes to schedules, transportation, lodging, and other travel arrangements in a timely manner.

Ticketing & Game-Day Operations

● Oversee the athletics department's ticketing operations for designated home athletic events.

● Establish and maintain ticket prices, complimentary ticket procedures, season ticket programs, and applicable admission policies in coordination with the Director of Athletics.

● Manage ticket sales and distribution through the department's designated ticketing platform.

● Coordinate ticketing operations with campus partners, visiting teams, conference representatives, officials, vendors, and event staff.

● Recruit, train, schedule, and supervise game-day ticketing and admissions personnel.

● Develop game-day procedures for ticket sales, cash handling, digital ticketing, will-call, complimentary admissions, and event entry.

● Reconcile ticket revenue and provide appropriate financial documentation following events.

● Monitor ticket sales and attendance trends and make recommendations to increase attendance and fan engagement.

● Coordinate special ticketing arrangements for students, faculty, staff, alumni, donors, community members, and special guests. ● Assist with game-day hospitality and VIP experiences as assigned.

● Ensure ticketing and admission procedures provide a welcoming, professional experience for fans and guests.

● Assist with troubleshooting ticketing issues before and during athletic events.

Athletics Administration

● Assist the Director of Athletics with the daily administration and operation of the athletics department.

● Assist the Associate Athletic Director with the SAAC.

● Support department-wide policies, procedures, strategic initiatives, and operational projects.

● Assist with scheduling, facilities, personnel, purchasing, budgeting, compliance, and event management as assigned.

● Serve as an administrator on duty for designated home athletic contests.

● Assist coaches and athletics staff with operational needs and problem resolution.

● Participate in athletics department meetings and institutional committees as assigned.

● Assist with NCAA, conference, and institutional reporting and compliance responsibilities.

● Maintain accurate records and documentation related to assigned areas of responsibility.

● Assist with the development and implementation of departmental policies and procedures.

● Represent the athletics department professionally with students, families, alumni, fans, campus personnel, opposing institutions, conference representatives, and community partners.

Student-Athlete Experience

● Promote an inclusive, supportive, and positive environment for all student-athletes.

● Assist in identifying opportunities to improve the overall student-athlete experience.

● Collaborate with campus partners in Student Affairs, Academic Affairs, Health Services, Counseling, Admissions, Advancement, and other areas to support student-athlete success.

● Assist with student-athlete orientation, recognition, awards, and engagement programs.

● Help communicate important departmental information and resources to student-athletes.

● Support initiatives designed to develop leadership, citizenship, career readiness, and life skills among student-athletes.
QualificationsDesired Education, Skills, and Experience:

Required

● Bachelor's degree from an accredited college or university.

● Experience in intercollegiate athletics, athletic administration, event management, student affairs, or a related field.

● Strong organizational and time-management skills.

● Excellent written and verbal communication skills.

● Demonstrated ability to work effectively with student-athletes, coaches, administrators, and external partners.

● Strong attention to detail and ability to manage multiple priorities simultaneously.

● Proficiency with standard office and technology applications.

● Ability to work evenings, weekends, and holidays as required by the athletics schedule.

Preferred

● Master's degree in athletic administration, sport management, higher education, business administration, or a related field.

● Previous experience advising or coordinating a Student-Athlete Advisory Council.

● Experience coordinating intercollegiate team travel.

● Experience with athletic ticketing and event-management software.

● Experience with NCAA or conference rules and regulations.

● Experience working in a small-college athletics environment. Knowledge, Skills & Abilities The successful candidate should possess:

● Strong leadership, interpersonal, and relationship-building skills.

● Exceptional organizational and logistical abilities.

● Ability to anticipate problems and develop practical solutions.

● Strong customer-service orientation.

● Ability to communicate effectively with diverse constituencies.

● Ability to handle confidential and sensitive information appropriately.

● Ability to manage financial and operational responsibilities with accuracy and accountability.

● Ability to remain calm and effective in high-pressure or rapidly changing situations.

● Willingness to be a hands-on member of a small athletics department and assist wherever needed.

Work Environment

The position is based in a dynamic intercollegiate athletics environment. Regular evening and weekend work is required based on athletic contests, team travel, SAAC activities, championships, and special events. The position may require occasional overnight travel.

Performance Expectations

Performance in this position will be evaluated based on the successful administration of assigned responsibilities, including:

● Effective leadership and engagement of the Student-Athlete Advisory Council.

● Accurate, efficient, and cost-effective coordination of team travel.

● Professional and reliable management of ticketing and admissions operations.

● Positive student-athlete and customer experiences.

● Effective game-day and event operations.

● Compliance with institutional, conference, and NCAA policies.

● Strong communication and collaboration with coaches, student-athletes, campus partners, and external constituents.

● Demonstrated initiative in improving athletics operations and the student-athlete experience.

Barton College is an equal employment opportunity employer committed to a diverse faculty, staff, and student body and welcomes all applicants. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Any claims of discrimination for Title IX or otherwise should be directed to our Title IX Coordinator, Corey Coley, at P.O. Box 5000, Wilson, NC 27893, or at 252-399-6319 or [email protected].