Assistant Account Executive

Job DetailsJob Location: Manchester, NH 03101Champlain Insurance Group is a fast-growing, specialty, surplus and excess lines insurance enterprise. Which, through our affiliates, Champlain Specialty Insurance Company, WestCongress Insurance Services LLC, and WestCongress Risk Services LLC, offers primary and excess general liability insurance solutions and claims administration throughout the United States. 

We are in need of an Assistant Account Executive to join our team. The Assistant Account Executive is responsible for supporting Account Executives within the Artisan Contractors or Energy casualty business for the evaluation, rating, quoting and binding of new and renewal submissions; interacting with insured and brokers, and other tasks related to the intake, evaluation, binding, issuance, and modifications of the insurance products we offer. We prefer that the successful candidate have at minimum two (2) years’ experience with a carrier, MGA or other insurance producer underwriting general liability and excess liability accounts. 

Responsibilities:

Provide support to Account Executives
Analyze and screen submissions
Issue endorsements and cancellations
Issue Quotes, Binders and Policies
Respond to and resolve billing inquiries
Solicit underwriting information for new and renewal business
Policy rating, including entry of loss and exposure information
Request additional information post-bind to complete file
File Maintenance
Maintain service standards by providing timely responses to broker requests and inquiries
Interact with producers to communicate the status of open submissions, to ensure complete submission files and to clearly present price and terms and conditions offered in any quote or indication
Provide a superior customer experience
Prepare quotes, binders, policies, endorsements and amendments
Generally, support producers and insureds with any aspect of an existing or prospective account to increase new business and optimize renewal retention

 
QualificationsQualifications:

Highly organized and detail oriented
Able to manage, organize and prioritize multiple tasks
Good working in a team environment
Willing to work outside area of responsibility to support the growth of the business
Ability to organize work and perform within time constraints
Strong written and verbal communication skills
High proficiency in math, typing, Microsoft Word & Excel and other computer software & systems
2+ years experience in the insurance industry