Area Network Owner

Job Details: Job Location: Plymouth Michigan Office - Plymouth, MI, Salary Range: Undisclosed, Area Network Owner | Ripple Fiber

We are looking for an Area Network Owner to join our growing team in Wayne County. 

About Ripple Fiber

At Ripple Fiber, we deliver more than high-speed internet. We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry-leading fiber internet company, and help shape the future.

We believe the biggest wave starts as a ripple.

About our culture

We are a dynamic, fast-growing, fast-paced, and innovative company filled with ambitious, self-starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth, and development.

About the role

The Area Network Owner is a pivotal role responsible for overseeing the quality assurance processes to ensure Ripple Fiber offers superior fiber internet services. This role involves managing a team of quality control techs, developing and implementing quality control procedures, and ensuring compliance with industry standards and company policies. 

Responsibilities:

Field Inspection Coordination: Organize and oversee daily field inspections of fiber optic network construction sites to ensure compliance with project specifications and industry standard
Team Leadership and Supervision: Provide leadership and direction to a team of quality control technicians, ensuring that they understand their roles and responsibilities, and are performing effectively.
Vendor Compliance: Monitor and ensure that all vendors adhere to branding, signage, and other contractual requirements throughout the construction process.
Documentation and Reporting: Maintain detailed records of inspections, including written reports, photographs of the plant and construction progress, and any non-conformance issues.
Travel Coordination: Manage team travel logistics to ensure that technicians are where they need to be for inspections and are traveling efficiently and safely.
Training and Development: Train quality control technicians on inspection procedures, safety protocols, and new technologies related to fiber optic network construction.
Safety Compliance: Ensure that all field activities comply with occupational safety and health regulations, conducting safety audits and implementing corrective actions as needed.
Continuous Improvement: Evaluate current quality control processes and suggest improvements to enhance efficiency and effectiveness in ensuring high-quality construction.
Technology Utilization: Leverage inspection and reporting software tools to streamline the quality assurance process and enhance data accuracy and accessibility.

This role will be on-site, in-market, and requires some travel to job sites for supervision, inspection, and training purposes.

We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you’re passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
Qualifications: