Arcade Technician

Job Details: Job Location: Legal Address - Grand Prairie, TX, Position Type: Part Time, Salary Range: Undisclosed, Job Shift: Any, Position Summary

Boulder Adventure Park is seeking an experienced, self-motivated Arcade Technician to maintain, troubleshoot, and repair our arcade equipment while ensuring an exceptional guest experience. This position is responsible for maximizing game uptime through preventative maintenance, diagnostics, repairs, and inventory management.

While the arcade is the technician's primary responsibility, this position is also a member of the Facilities Department and will assist with general facility maintenance as operational needs require.

Essential Responsibilities

Arcade Operations

Diagnose, troubleshoot, and repair video games, redemption games, crane machines, and other amusement equipment.
Perform preventative maintenance to maximize game uptime and reliability.
Repair electrical, mechanical, pneumatic, hydraulic, and electronic components.
Replace defective parts including switches, sensors, joysticks, power supplies, motors, ticket dispensers, coin mechanisms, card readers, monitors, LEDs, wiring, and control boards.
Maintain redemption equipment and ensure proper ticket/card payout functionality.
Calibrate and test games after repairs.
Maintain an organized repair shop and work area.

Preventative Maintenance

Develop and follow preventative maintenance schedules.
Inspect all games for wear, damage, cleanliness, and safety.
Clean and lubricate mechanical assemblies as required.
Document completed maintenance and repairs using MaintainX.

Parts & Inventory

Maintain an organized inventory of replacement parts.
Identify needed parts and submit purchase requests.
Track inventory usage and maintain adequate stock of commonly used components.
Assist with vendor communication and warranty claims when necessary.

Documentation

Record repairs, diagnostics, downtime, and completed work in MaintainX.
Track recurring failures and recommend permanent corrective actions.
Provide regular updates on game availability and repair priorities.

General Facilities Support

When arcade priorities allow, assist the Facilities Department with:

General building maintenance
Minor plumbing repairs
Basic electrical repairs
Painting and carpentry
Equipment inspections
Special events setup and teardown
Other maintenance duties as assigned

Qualifications: Qualifications

Required

Minimum 1 years experience repairing commercial arcade or amusement equipment.
Strong electrical and mechanical troubleshooting skills.
Ability to read wiring diagrams and technical manuals.
Experience using multimeters and diagnostic equipment.
Knowledge of low-voltage electrical systems.
Strong organizational and time management skills.
Ability to work independently with minimal supervision.
Excellent communication skills.
Valid driver's license.

Preferred

Experience with:

Betson
Elaut
ICE Games
Bay Tek Games
Raw Thrills
Andamiro
Sega
Namco/Bandai Namco
Embed or Intercard card systems

Soldering experience
PCB-level diagnostics
PLC troubleshooting
Basic networking knowledge
MaintainX experience

Physical Requirements

Lift up to 75 lbs.
Frequently bend, kneel, climb ladders, and work in confined spaces.
Stand and walk for extended periods.
Work safely around energized electrical equipment.
Operate power and hand tools.

Performance Expectations

Maintain a high percentage of operational games during business hours.
Complete preventative maintenance on schedule.
Respond promptly to game failures.
Maintain accurate documentation in MaintainX.
Communicate repair status and parts needs proactively.
Demonstrate professionalism, accountability, and teamwork.
Assist with general maintenance needs while keeping the arcade as the primary operational focus.