Aquatic Swim Instructor

Job DetailsJob Location: Glen Allen-Ashland - Glen Allen, VA 23059Swim Instructor 

Pay Range

$12.77 – $25.00 per hour, depending on class type, tenure, certifications, and experience. This role includes structured pay progression based on performance, specialty credentials, and demonstrated excellence in member engagement.

Objective

To instruct swim lessons and improve/develop swim skills for participants of all ages and abilities while delivering a safe, fun, and world‑class aquatic experience.

Reports To

Aquatic Manager (AM)

Criteria

WSI (Water Safety Instructor) Certification
Current CPR and AED Certification
Proficient oral, written, and technology communication skills (email/text)

AFF Team Member Responsibilities

Get & Keep Members by delivering exceptional service and fostering strong member relationships
Perform duties in alignment with the company’s Mission, Vision, Pillars of Success, Service Standards, and Business Philosophy
Provide the highest quality customer service with a welcoming, friendly, energetic, and positive attitude; use members’ names whenever possible
Follow all Service Standards, Training Manuals, Policy Manuals, and department‑specific handbooks
Know and follow the club’s emergency response protocol; prioritize safety and sound judgment
Arrive 10 minutes early in proper department‑specific uniform
Actively participate in department and club meetings
Contribute to club and organizational goals as a collaborative team member
Maintain open, honest communication with the team and partner together as fitness professionals

Swim Instructor

Deliver safe, effective, and engaging swimming instruction aligned with company and industry standards
Provide appropriate modifications and skill progressions based on participant level and class type
Create a fun, energetic, and safe environment for all participants
Actively promote swimming lessons, Masters Swim, and Flying Fish Swim Team programs
Encourage renewals and continued participation through positive engagement and communication
Maintain active, current certifications; submit updated copies to the AM
Arrive 10 minutes early to set up, greet participants, and prepare the lesson environment
Provide clear lesson introductions, teach world‑class instruction, and remain afterward to answer questions and support participants
Begin and end lessons on time; follow scheduled formats as defined by the Aquatic Director (AD)
Motivate participants with positive encouragement and create an enjoyable, non‑competitive environment
Complete all administrative tasks accurately and on time (availability updates, contact information changes, attendance numbers, etc.)
Respond within 24 hours to time‑sensitive communication from team leaders and fellow instructors
Follow department procedures for securing qualified substitutes and minimize unnecessary sub requests
Notify the AM of equipment needs or malfunctions
Wear appropriate attire that reflects a positive, professional, fit, and healthy image
Input and manage your weekly work schedule in the club’s scheduling platform by established deadlines, maintaining full accountability for schedule accuracy, timeliness, and adherence to club staffing need
Perform other duties as reasonably assigned

 
Qualifications