Antwerpen Automotive Service Manager
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Antwerpen Automotive
Columbia, MD, US
Summary
Lead and oversee the daily operations of the automotive service department to ensure high-quality delivery and customer satisfaction. Manage staff performance, departmental budgets, and coordinate with parts and sales departments for seamless workflow.
Job Description
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Antwerpen Automotive is seeking an experienced Automotive Service Manager with a proven track record to lead and oversee our service department. This position requires a dedicated professional who can ensure exceptional customer service, drive operational efficiency, and manage service team performance to meet company goals.
Responsibilities
- Manage daily operations of the service department, ensuring high-quality service delivery and customer satisfaction.
- Lead, train, and motivate service technicians and staff to achieve performance targets.
- Develop and implement service processes and standards to improve efficiency and profitability.
- Coordinate with parts and sales departments to ensure seamless workflow.
- Monitor and manage departmental budget, labor costs, and inventory levels.
- Handle customer complaints and resolve issues promptly and professionally.
- Maintain compliance with industry regulations and company policies.
Requirements
- Proven experience as an Automotive Service Manager or similar role, with a proven track record of success.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to analyze and improve service department processes.
- Familiarity with automotive service software and management systems.
- Strong problem-solving skills and attention to detail.
Benefits
- Competitive salary ranging from $50,000.00 to $150,000.00 per year, paid bi-weekly.
- Opportunities for professional growth and development.
- Supportive team culture focused on collaboration and innovation.
- 401K
- Health, Dental, vision, disability insurance and more
- Paid sick days available upon hire
- Paid Vacation after 1 year
About the Company
Antwerpen Automotive is a leading company in the automotive service industry, committed to delivering top-quality vehicle maintenance and repair services. We pride ourselves on fostering a dynamic and inclusive work environment that values expertise and dedication. Join our team and contribute to our mission of exceeding customer expectations while advancing your career.
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Welcome to Antwerpen Automotive where ''Jack says YES so you pay less''
Welcome to Antwerpen Automotive the #1 Volume Dealer in all of Maryland as well the entire Baltimore/Washington region. Please take some time to check out our internet pricing and specials and you’ll quickly understand why at Antwerpen we say, “When Jack Says YES You Pay Less”. Join the thousands of satisfied customers who are purchasing new vehicles at Antwerpen's Dealerships from Maryland, Washington, DC, Pennsylvania, Delaware, Virginia, West Virginia, North Carolina and New Jersey because of our aggressive pricing and customer service. For years we have been striving to give our customers the best quality service possible. Customer satisfaction is our number one priority and we want our customers to know that we are here to help. On this site you will find all the information you need to decide what vehicle is right for you.
Company size
201-500 employees
Industry
Automotive
Org type
Privately Held
Headquarters
Columbia, Maryland
Welcome to Antwerpen Automotive where ''Jack says YES so you pay less''
Welcome to Antwerpen Automotive the #1 Volume Dealer in all of Maryland as well the entire Baltimore/Washington region. Please take some time to check out our internet pricing and specials and you’ll quickly understand why at Antwerpen we say, “When Jack Says YES You Pay Less”. Join the thousands of satisfied customers who are purchasing new vehicles at Antwerpen's Dealerships from Maryland, Washington, DC, Pennsylvania, Delaware, Virginia, West Virginia, North Carolina and New Jersey because of our aggressive pricing and customer service. For years we have been striving to give our customers the best quality service possible. Customer satisfaction is our number one priority and we want our customers to know that we are here to help. On this site you will find all the information you need to decide what vehicle is right for you.
Company size
201-500 employees
Industry
Automotive
Org type
Privately Held
Headquarters
Columbia, Maryland