AmeriCorps Member – Center for Key Populations (CKP) Health Navigator

Job Description Summary:

Job Description:

Healthy Communities is CHC’s AmeriCorps program designed to create cohesion in vulnerable communities and to promote healthcare and support services through outreach, awareness, linkage to care and support. Healthy Communities also serves to identify the unique and integral needs of our communities and neighborhoods and to establish strategic plans to address them. Service delivery will directly address the public health crisis in vulnerable communities and make healthcare and support services accessible through flexible delivery of services. AmeriCorps members will conduct community outreach, education, patient engagement, and link patients to CHCI care and referrals to community based assistance. Additionally, AmeriCorps members will participate in statewide and local activities which promote awareness of health and health services.

This is an AmeriCorps Member role – Center for Key Populations (CKP) Health Navigator – that supports the Center for Key Populations and throughout Middletown, Meriden, New Britain, and New London areas, Mobile Health Unit (MHU) and CT River Valley Farmworker Health Program.

Terms & Program Benefits: 

• 11-month service term from October 5, 2026 thru August 27, 2027,
• Serve a minimum of 36-40 hours a week for a total of 1700 hours during service year
• $25,000 stipend over the course of one year, paid bi-weekly
• An education award of $7,395 at the end of successful service term completion
• This is not a staff or volunteer position

This is the opportunity for you if you:

• Possess a mature, compassionate, and sensitive demeanor
• Enjoy working with others and genuine desire to help
• Are organized and have great time management skills
• Thrive in a fast paced environment
• Can take initiative and work independently as well as part of a team

As a Center for Key Populations (CKP) Health Navigator for the Community Health Center, Inc., you will:

• Conduct monthly patient health education workshops; monitor the completion of pre-post surveys by workshop participants; and complete data entry for workshops and surveys.
• Track and document all completed patient engagement activities in patient’s electronic health record.

• Coordinate with CKP Outreach team to implement a strategic outreach plan that provides support and coordination to all healthcare for the homeless and MHU sites such as schedules, locations, staffing, templates, and patient visits.
• Facilitate outreach activities to coordinate and conduct new Medicaid patient enrollments.
• Provide individual patient health education to clients to encourage scheduling and completing routine care appointments.
• Provide outreach to patients via group or one on one individual patient education in areas of financial literacy, health education, overdose prevention, HIV testing and services and other areas of need in designated communities.
• Provide outreach engagement, enrollment, follow up and referral services for seasonal and migrant farm workers in the CT River Valley.
• Gather and compile a comprehensive community resource database for patients that provides enhanced resources and referral organizations that can address identified patient needs and/or barriers to be used at all sites.
• Strengthen community partnerships and collaborate with them on events to host that promote services for CHC patients and community members.
• Collaborate with community partners to develop education opportunities for CHC patients either individually or in groups.
• Partner with CKP providers to establish a sustainable system for continuity of information and services that maintains connections between all outreach departments for improved patient care.
• Create user friendly content for patients, community partners/organizations (ie, hospitals, churches, community centers) and CHC departments on how to access the CKP Services.
• Coordinate, conduct, and participate in community outreach and tabling events that promote patient education services.
• Actively participant in CKP meetings.

Qualifications:

• High school or equivalent required
• Proficiency in Microsoft office and internet-related applications
• Excellent time management and organizational skills
• Excellent oral and written skills
• Demonstrated ability to problem solve and remain calm during a crisis
• Successful clearance of all required criminal history checks (NSCHC)
• Able to travel between CHC sites and in state

Preferred:

• Associate’s degree in public health, social work related field
• Bilingual English/Spanish
• Knowledge and understanding of community resources
• Experience in providing crisis intervention, coordination of services, advocacy and community outreach in working with vulnerable populations
• Knowledge about community stakeholders and mapping

Organization Information:

Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country’s most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.

Location:

Middletown - Weitzman Building

City:

Middletown

State:

Connecticut

Time Type:

Part time