Ambassador - MSP Minneapolis/St. Paul Airport - seasonal part-time

Ambassador – MSP Minneapolis/St. Paul International Airport - seasonal part-time

$17 - $18 / hour 

In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance

Work Hours: approximately 4 hours per week

Must be available weekends and holidays as needed

Multiple positions available!

BENEFITS for Part-Time Hires 

Smarte Carte Inc. offers for part-time employees Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.

COMPANY BACKGROUND

Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year.

Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

Direct the flow of traffic in the customs area; direct customers to additional Cart Management Units, suggest the use of credit card payment, assist with carts as needed.

KEY RESPONSIBILITIES

• Direct the flow of traffic in the customs area; direct customers to additional Cart Management Units, suggest the use of credit card payment.
• Provide superior customer service.
• Cash Handling; must be able to handle cash quickly and accurately.
• Responsible for maintaining a balanced "Bank" of cash in order to break large bills for passengers, occasionally exchanging foreign.
• Perform routine, maintenance and cleaning of carts and CMUs, tracking and rails.
• Identify disabled, unusable carts, put in designated area and alert supervisor/MOD.
• Transport carts from high return areas to high rental areas, ensure carts are available to customers
• Utilize mechanized equipment to move multiple carts throughout the airport
• Maintain communication and cooperation with other employees, and facility management.
• Perform job in an honest, reliable, and a professional manner.
• Maintain a clean area where Smarte Carte operates.
• Additional duties as assigned by management.

QUALIFICATIONS 

• Must be at least 18 years of age.
• Previous experience in customer service.
• Excellent verbal communication skills
• High school diploma or equivalent preferred
• Minimum six months previous work experience

 CERTIFICATIONS/LICENSES

• Ability to get Airport Badge is required.
• Valid Driver License is required.

 PHYSICIAL REQUIREMENTS

• Lift up to 50 lbs.
• Push/Pull 75 – 100 lbs. to move 15 carts simultaneously.
• Walk and stand for duration of shift.