Ambassador
Boost your chances before you apply.
METROPOLITAN HEALTHCARE SERVICES
Reston, VA, US
Summary
The Desk Ambassador greets patients and visitors, provides directions, and manages visitor badges to ensure a welcoming environment. They also assist with wheelchair transport and maintain the cleanliness and organization of the reception area.
Job Description
Job Details: Job Location: Reston Hospital - Reston, VA, Salary Range: $17.00 - $20.00Hourly, Travel Percentage: None, Job Shift: Day, JOB FAIR: FRIDAY, 25TH SEPTEMBER 2026
TIME: 8AM - 3PM
We are excited to announce an upcoming Job Fair, offering a great opportunity to meet employers, explore career opportunities, and learn about available positions.
We are looking for enthusiastic and reliable individuals to join our team! Open positions include:
Screener
Ambassador
Drivers
Valet Parking Attendants
Desk Ambassador
Come meet our team, learn more about these exciting opportunities, and find the position that’s right for you. Bring your résumé and be ready to apply!
Qualifications: Under the supervision and direction of the MHS Manager or Team Lead, the Desk Ambassador helps patients and visitors find their way around the hospital and answers phone calls. This role also gives out visitor badges, provides general information, and works closely with hospital staff to make sure every guest has a positive experience
Key Responsibilities
Greet all patients, guests, and staff as soon as they arrive
Use prepared scripts to say hello and goodbye to every guest
Provide room numbers to visitors when allowed by hospital rules
Complete visitor screenings and issue badges as required
Give directions and answer basic questions about the hospital and surrounding campus
Work as a team with other hospital staff to create a welcoming environment
Help keep the reception area clean, organized, and comfortable
Respond to questions and concerns kindly and respectfully
Report any unsafe or suspicious behavior to hospital security right away
Stay up to date on hospital safety and emergency procedures
Keep the work area safe and neat by following company rules
Keep patient and hospital information private, in accordance with HIPAA guidelines
Do other tasks as needed or assigned by your manager
Perform other duties as assigned
Qualification and Requirements
High school diploma, GED, or equivalent experience
Legally allowed to work in the United States
Must pass a background check and a drug test
Able to read, write, and speak English clearly
Must meet hospital health and immunization requirements
Ability to demonstrate professionalism, with excellent communication and interpersonal skills
Passion for customer service and attention to detail is important
Physical Requirements
Regularly required to stand, walk, sit, use hands, talk, see, and hear
Must be able to lift and/or move up to 50 pounds occasionally
Must be able to push or pull someone in a wheelchair weighing between 100 and 350 pounds, sometimes over a long distance
The ability to work flexible schedules and extended hours such as weekends, holidays, or longer shifts is sometimes required
Metropolitan Healthcare Services, Inc. (MHS) is a Joint Commission accredited organization providing Nursing, Allied & Ancillary Healthcare Staffing to Healthcare Organizations and Medical Facilities across the United States.
Our mission at MHS is committment to creating opportunities in excellence for the Healthcare Industry, building compassionate and capable teams, and proudly serving both clients and patients enriching the patient experience by providing superior services to every customer.
Moreover, our vision is to be the national leader in providing diverse quality health care staffing and support solutions to the facilities and communities we serve.
Website: www.metropolitanhealthcareservices.com
Contact Information:
8260 Willow Oaks Corporate Drive
Suite #850
Fairfax, VA 22031
Phone: (888) 220-7275
Information Email: [email protected]
Human Resources Email: [email protected]
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Fairfax, Virginia
Metropolitan Healthcare Services, Inc. (MHS) is a Joint Commission accredited organization providing Nursing, Allied & Ancillary Healthcare Staffing to Healthcare Organizations and Medical Facilities across the United States.
Our mission at MHS is committment to creating opportunities in excellence for the Healthcare Industry, building compassionate and capable teams, and proudly serving both clients and patients enriching the patient experience by providing superior services to every customer.
Moreover, our vision is to be the national leader in providing diverse quality health care staffing and support solutions to the facilities and communities we serve.
Website: www.metropolitanhealthcareservices.com
Contact Information:
8260 Willow Oaks Corporate Drive
Suite #850
Fairfax, VA 22031
Phone: (888) 220-7275
Information Email: [email protected]
Human Resources Email: [email protected]
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Fairfax, Virginia