AM Server – Seasonal

Description

AM Server – Seasonal
Palm House | Palm Beach, Florida
Seasonal Employment: October–May

Everyone Belongs at Palm House

At Palm House, exceptional hospitality begins with exceptional people. We believe memorable guest experiences start with a team that feels welcomed, respected, and valued. We embrace diverse backgrounds and perspectives and encourage a culture of teamwork, learning, and genuine care.

Position Summary

Palm House is seeking a Seasonal AM Server who brings warmth, professionalism, and attentive service to the morning dining experience. From the first cup of coffee to the final farewell, this role helps guests begin their day feeling welcomed and well cared for.

The ideal candidate is passionate about hospitality, confident in making menu recommendations, and attentive to the details that make service feel personal. You will work closely with the culinary and service teams to deliver an enjoyable, well-paced dining experience that reflects Palm House’s luxury standards.

This is a seasonal position anticipated to run from October through May. Employment is expected to conclude at the end of the seasonal period.

Key Responsibilities

Guest Experience & Dining Service

• Welcome guests promptly with a warm greeting and professional presence.
• Present menus, explain daily offerings, and make thoughtful recommendations.
• Take food and beverage orders accurately and communicate them promptly through the point-of-sale system.
• Coordinate food and beverage delivery, ensuring accuracy and appropriate timing.
• Anticipate guest needs, replenish beverages, and maintain tables throughout the meal.
• Adapt service to accommodate both leisurely dining and guests with limited time.
• Address guest concerns with care and involve a manager when needed.

Menu Knowledge & Dietary Requests

• Maintain knowledge of menu items, ingredients, preparation methods, and available modifications.
• Provide knowledgeable guidance on breakfast selections, coffee, tea, juices, and other beverages.
• Communicate allergies and dietary restrictions clearly and follow established procedures.
• Confirm ingredient and preparation questions with the culinary team.
• Follow hotel procedures for responsible alcohol service when applicable.

Dining Room Preparation & Care

• Complete opening duties to ensure the dining room is ready before breakfast service.
• Inspect table settings, menus, glassware, and utensils for cleanliness and presentation.
• Keep service stations organized and stocked throughout the shift.
• Work with Server Assistants to clear and reset tables efficiently.
• Complete assigned side work and support a smooth transition between meal periods.
• Maintain hotel standards for grooming, cleanliness, and sanitation.

Teamwork & Operational Accuracy

• Review checks and process cash, card, and room-charge payments accurately.
• Follow payment security and cash-handling procedures.
• Communicate clearly with Hosts, Server Assistants, Culinary, and beverage teams.
• Attend pre-shift briefings and training sessions.
• Share guest preferences and outstanding requests with the appropriate colleagues.
• Uphold Palm House service standards and Forbes-aligned dining practices.

Join Our Team

Bring your enthusiasm for hospitality to Palm House this season. Join a team that values your contributions and takes pride in creating thoughtful, memorable experiences—starting with the first meal of the day.

Equal Employment Opportunity

Palm House is an Equal Opportunity Employer. Employment decisions are based on qualifications, performance, and business needs, without regard to any characteristic protected by applicable law. We are committed to a workplace free from discrimination, harassment, and retaliation and to providing reasonable accommodations to qualified applicants and team members in accordance with applicable laws.

Requirements

AM Server – Seasonal | Job Requirements

Experience & Knowledge

• Previous restaurant serving experience required.
• Luxury hotel, resort, or fine dining experience strongly preferred.
• Breakfast service experience preferred.
• Knowledge of dining etiquette, service timing, and table maintenance.
• Familiarity with food safety, sanitation, and allergy communication procedures.
• Experience using point-of-sale systems and processing payments.
• Ability to complete required food safety and responsible alcohol service training.

Skills & Abilities

• Warm, professional demeanor and strong communication skills.
• Genuine interest in providing personalized guest service.
• Attention to detail when taking orders, serving meals, and preparing checks.
• Ability to prioritize tasks and manage multiple tables during busy service periods.
• Ability to remain composed, responsive, and courteous under pressure.
• Strong teamwork, punctuality, and dependable follow-through.

Availability & Working Conditions

• Availability for seasonal employment from October through May, with employment expected to conclude at the end of the season.
• Availability to work early morning and daytime shifts, including weekends and holidays.
• Ability to arrive for scheduled opening shifts and prepare for breakfast service.
• Comfort working in a busy, guest-facing dining environment.

Physical Requirements

Ability to perform the essential functions of the position, with or without reasonable accommodation, including:

• Standing and walking for extended periods throughout a shift.
• Safely carrying trays, plates, glassware, and other service items.
• Bending, reaching, and stooping during service and setup.
• Moving supplies and equipment using safe handling practices and assistance when needed.
• Operating point-of-sale terminals and other service equipment.