AM Server (Part-Time) - $11/hr + Pooled Tips!
Boost your chances before you apply.
The Lake House on Canandaigua
Canandaigua, NY, US
Summary
The AM server is responsible for providing an exceptional guest experience by serving food and beverages and maintaining service areas. They must also handle sales transactions, manage cash, and ensure overall guest satisfaction throughout their shift.
Job Description
Why Work at The Lake House?
Employment at The Lake House offers a beautiful place to work in a fun, team-oriented, professional setting! Advantages of being a Lake House team member include:
- Paid Time Off during your first full calendar year for Full Time & Part Time employees
- Medical, Dental and Vision Benefits plus several other optional benefits for Full Time employees!
- 401k with up to 4% Employer Match!
- Membership Discounts to the Sands Family YMCA
- FREE Lunch and/or Dinner during your shift!
- Robust and formalized training program to get you doing what you love as soon as possible!
- Rooms, Food & Bev, and Spa Discounts at The Lake House!
- Many Employee Discounts at The Lake House and through LifeMart!
- Company sponsored Community Service and Wellness Events!
Position: AM Server
Reports to: Restaurant Manager
Job Summary: The AM server is responsible for taking our guests through The Lake House Experience. As an AM server, you will be assuming the role of communicator, decision-maker, and entertainer, all while pro-actively providing customer service to our guests.
Essential Functions:
- Setup Food and Beverage areas to include linen, service ware and glassware.
- Serve food and/or beverages in a professional manner.
- Greet guests and respond to requests in a friendly and courteous manner.
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Making proficient sales transactions within Lightspeed
- Replenish beverages as necessary, and check with guest’s overall satisfaction.
- Running food
- Handling cash & other forms of payment
- Properly checking Id’s for guest who appear to be under 40
- Demonstrate responsible alcohol service
- Demonstrate impeccable product knowledge of both Food and Beverage
- Perform opening, closing & side duties such as setting up/ breaking down station, refilling condiments, cleaning
- Knowledge of all table / seat numbers
- Escort guests to restroom when able
- Create “WOW” moments by collecting detailed information along the way
- Perform any other job-related duties as assigned.
- Maintain a clean work area.
- Required to be able to work varying schedules from time to time. All employees are required to attend all scheduled training and departmental sessions.
- Arrive in assigned work area on time in full, clean and pressed assigned uniform for scheduled shift.
- Perform and complete any and all assigned tasks by management.
- Be totally familiar with hotel operations/locations and be able to direct guest and answer guest questions of general facility.
Job Requirements:
- One year experience required in previous server position.
- Must be able to demonstrate effective communication.
- Must be able to stand for extended periods of time.
- Must be able to lift up to 50lbs.
The Lake House believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
The Lake House on Canandaigua welcomes all generations to the Finger Lakes region, invigorating year-round interest in Canandaigua Lake and its community. As a family owned and operated hotel with world-class design, locally inspired dining, and premier event spaces, the Lake House is the ideal destination for family gatherings and important events. With 124 guest rooms and suites, there is a timber frame event barn, a pool and year-round hot tub, a spa, a wellness center, and boardwalk for water sports. Both casual and fine dining options are located on the property, including the Rose Tavern signature restaurant and a re-imagined Sand Bar.
Founded
2020
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Canandaigua, New York
The Lake House on Canandaigua welcomes all generations to the Finger Lakes region, invigorating year-round interest in Canandaigua Lake and its community. As a family owned and operated hotel with world-class design, locally inspired dining, and premier event spaces, the Lake House is the ideal destination for family gatherings and important events. With 124 guest rooms and suites, there is a timber frame event barn, a pool and year-round hot tub, a spa, a wellness center, and boardwalk for water sports. Both casual and fine dining options are located on the property, including the Rose Tavern signature restaurant and a re-imagined Sand Bar.
Founded
2020
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Canandaigua, New York