AM Restaurant Server
Boost your chances before you apply.
AC Hotel Boston Cambridge
Cambridge, MA, US
Summary
The server is responsible for taking food and beverage orders, ensuring guest satisfaction, and maintaining the dining area. They also perform support tasks such as bartending, bussing, and stocking service stations as needed.
Job Description
Overview
Opportunity: AM Restaurant Server
Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.
Your Growth Path
Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager
Your Focus
- Take food and beverage orders and place orders in the point of service system.
- Ensure overall guest satisfaction.
- Set and clear tables in dining areas.
- Stock service stations with items such as ice, napkins, or straws.
- Pick up orders from food preparation areas and ensure food is prepared accordingly.
- Prepare guest check and if appropriate complete payment transaction.
- Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma or equivalent preferred.
- Previous food and beverage experience required or equivalent training.
- Knowledge of POS systems.
- TIPS certification preferred.
HHM Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Located in North Cambridges Discovery Park home to Forrester Research, Simcere Innovation, Senda Biosciences, LifeMine, Genocea Biosciences, and FogPharma. Centrally located minutes from Harvard University, Tufts University, and MIT, the Hotel is the ideal location for visiting Colleges, Fenway, or the Garden. Easily accessible to Boston and Cambridge via the Alewife T Station, a 10-minute walk from the hotel.
Company size
11-50 employees
Industry
Hospitality
Org type
Privately Held
Located in North Cambridges Discovery Park home to Forrester Research, Simcere Innovation, Senda Biosciences, LifeMine, Genocea Biosciences, and FogPharma. Centrally located minutes from Harvard University, Tufts University, and MIT, the Hotel is the ideal location for visiting Colleges, Fenway, or the Garden. Easily accessible to Boston and Cambridge via the Alewife T Station, a 10-minute walk from the hotel.
Company size
11-50 employees
Industry
Hospitality
Org type
Privately Held